15 years helping Australian businesses
choose better software

What Is BambooHR?

In BambooHR, everything works together in a clear, easy-to-understand way. Whether managing data, onboarding new employees, or running payroll, BambooHR simply works how you’d expect, with an intuitive and easy to learn and use design. And you can bet that your employees will love it too as they have access to all their data, PTO, and files all in one place, even on their mobile phone.

For more information, visit www.bamboohr.com.

Who Uses BambooHR?

BambooHR brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination you need to sleep soundly.

Where can BambooHR be deployed?

Cloud-based
On-premises

About the vendor

  • BambooHR
  • Located in Lindon, US
  • Founded in 2008

BambooHR support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, Denmark, France and 9 others

Languages

Brazilian Portuguese, Dutch, English, French, German and 2 others

BambooHR pricing

Starting Price:

USD 250.00/month
  • Yes, has free trial
  • No free version

BambooHR does not have a free version but does offer a free trial. BambooHR paid version starts at USD 250.00/month.

About the vendor

  • BambooHR
  • Located in Lindon, US
  • Founded in 2008

BambooHR support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, Denmark, France and 9 others

Languages

Brazilian Portuguese, Dutch, English, French, German and 2 others

BambooHR videos and images

BambooHR Software - Job Tab
BambooHR Software - Employee Performance Report
BambooHR Software - Employee Timesheet
BambooHR Software - Turnover Report
BambooHR Software - Payroll Admin Overview
View 6 more
BambooHR video
BambooHR Software - Job Tab
BambooHR Software - Employee Performance Report
BambooHR Software - Employee Timesheet
BambooHR Software - Turnover Report
BambooHR Software - Payroll Admin Overview

Features of BambooHR

  • 360 Degree Feedback
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Automatic Time Capture
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Careers Page
  • Clock In/Out
  • Collaboration Tools
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Visualization
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Engagement Tracking
  • Goal Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • Health Insurance Administration
  • Interview Management
  • Job Posting
  • Labor Forecasting
  • Leave Tracking
  • Life Insurance Administration
  • Mass Notifications
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Online Time Clock
  • Online Time Tracking Software
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Peer Appraisals
  • Performance Management
  • Performance Review Management
  • Process/Workflow Automation
  • Project Time Tracking
  • Pulse Surveys
  • Question Library
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Storage
  • Retirement Plan Management
  • Review Cycle Tracking
  • Self Assessment
  • Self Service Portal
  • Sick Leave Tracking
  • Skills Tracking
  • Surveys & Feedback
  • Talent Acquisition
  • Talent Management
  • Task Management
  • Tax Compliance
  • Third-Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Workflow Management

Alternatives to BambooHR

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Enhance every part of the recruiting lifecycle with Bullhorn's platform built for staffing and recruiting agencies.
Manage payroll, online or in-house, and save money on time tracking, reports, and processing payroll.
Fast, easy, affordable talent management solutions that enable workforce quality improving and leadership pipeline building.
RUN simplifies payroll and HR with a comprehensive set of easy-to-use tools, all backed by ADPs small business expertise.
Comprehensive system for managing dispersed IT assets. Integrates with Oracle financial and CRM IT Help Desk systems.
Cloud-based, all-in-on HR software for local business that helps with hiring, onboarding, time-tracking, people management & payroll.
ADP Workforce Now is a human capital management solution for companies with more than 50 employees.

Reviews of BambooHR

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeremy
Jeremy
On Site Recruiter in US
Verified LinkedIn User
Human Resources, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

BambooHR Turns a Small Business into a Big Business

5.0 4 years ago

Comments: I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.

Pros:

I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Cons:

Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

David
HR Generalist in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Cost effective HRIS with some great features. Lacking in others

4.0 3 weeks ago New

Comments: Overall, BambooHR has been slipping in the last year or so. New packaging/pricing that is worse, customer support stretched thin, features lacking with a roadmap that still misses the mark. This isn't just me saying this, as others are talking about this as well. Their dedicated HR Slack workspace is often just issues, complaints, etc., which mostly are met with radio silence from BambooHR. When we implemented them, I think they were much better than what they have become now. If you are a small business, BambooHR is a great product with their new Core package being my recommendation. If you are even approaching 30, 40, 50+ employees, or are international, I would suggest maybe looking elsewhere.

Pros:

I really enjoy many aspects of BambooHR. It is a cost effective solution for small to medium businesses. Great with onboarding/hiring, employee documentation & profiles, UI and navigation, etc. Also, the payroll part of the system has come a long way and is now a well designed feature that is easy to use. Their customer support team, when you can get ahold of them, is fantastic. One of the best things about BambooHR.

Cons:

It lacks either features entirely, or lacks complexity of competitors. The ATS and Performance parts are extremely lacking with limited options to customize or enhance. Missing many common features that other platforms have had for many years now. A general theme with BambooHR is that you can only go so deep when it comes to how you can customize things. The two built in surveys they offer, for example, have no option to customize, nor can you run custom surveys at all, which is a shame. Additionally, BambooHR recently decided to completely redo their package and pricing structure and it is not a good change. We are on a grandfathered package that they are going to be dropping support for in some cases. There is no incentive to switch to one of the other packages because one offers less at almost the same cost, and the other adds on 3 features that are either redundant, not really a full feature, or that we already have. Performance was an add-on and is now included with the Pro package, which is way more costly. Customer support team, as mentioned in Pros, is great, but the chat feature is never available anymore and sometimes it feels like they have so many inquiries that they would rather point the finger at other things versus solving problems and working with customers. If you are an international company, BambooHR is extremely lacking in support there. You can tell that BambooHR was built with US employees in mind first and many things just don't work in other countries, or you have to find workarounds. In my opinion, BambooHR has become what I think they have tried to not be, which is a corporate entity selling a product versus selling a mission/vision of setting people free to do great work. They claim to listen to their customer base, but it is clear when talking to other customers that they don't.

Alternatives Considered: Rippling, Paylocity and Paycor

Reasons for Choosing BambooHR: We wanted to consolidate systems and save on costs

Switched From: Lever, Calamari and RUN Powered by ADP

Chris
Owner in US
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Worst HR Company Provider EVER!

1.0 4 years ago

Comments: Since moving to their new Payroll service (Trax Payroll) BambooHR has been in the business of keeping us from HR compliance and has made processing payroll much more time consuming and frustrating. All with a lack of professional and effective customer support. They have mishandled payroll taxes, W-2's and account access once we notified them of changing to a better HR management solution. This has truly been a nightmare that won't end.

Pros:

The software does have some nice features like Performance Management.

Cons:

The worst payroll software in history! Sold me a bill of goods that everything was integrated, however, they use a remote link which is clunky and extremely frustrating to use unless everything is "just right". Do your research - there is better out there along with excellent customer support. I had to manually add employee PTO each pay period as their system was not integrated with their Payroll software.

Alternatives Considered: Gusto, QuickBooks Time and TriNet Zenefits

Reasons for Choosing BambooHR: Was moving from three HR systems into one, although in actuality, it was really moving into two systems - BambooHR and Trax.

Switched From: Gusto

Reasons for Switching to BambooHR: We didn't consider other alternatives as we were already using BambooHR for everything except Time Tracking and Payroll. This was a HUGE mistake on our part. We have now completed a change away from BambooHR after doing a complete review of alternative products. Much happier without the frustration of using their antiquated payroll system.

Larson
HR Specialist in US
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A good price for a good product. Responsive and always innovating.

4.0 4 months ago

Comments: Bamboo has been a great software to help us perform so may of our tasks, both frequent and infrequent. It is user friendly, accessible, packed with training, and easy to modify. There are some walls that we hit that come with hyper-specific needs we have, but since Bamboo is always reading feedback and updating accordingly, we have hope in its expansion and improvement.

Pros:

Time tacking, time off tracking, document storage, e-signatures, information management, training tracking, onboarding, offboarding, payroll.

Cons:

Limits on the integration of custom fields and tables into filters on ting like onboarding, training, announcements, and benefits.

Alternatives Considered: AllianceHCM

Reasons for Choosing BambooHR: Sharepoint was in the end not capable of doing a multitude of tasks we needed on the HR side. Bamboo also had payroll functions we needed to use.

Switched From: Microsoft SharePoint

Reasons for Switching to BambooHR: AllianceHCM dropped us after saying they could not accommodate complex elements of our payroll system. Bamboo was willing to go through integration stage at no cost to us until they could prove they could run our payroll. This willingness to partner with us at risk of their own loss of time and money was what cemented us with Bamboo.

Vicki Lynn Jackson
Operations and HR Manager in US
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

BambooHR +++ For the HR person that wants to have it all in ONE PLACE

5.0 2 months ago

Comments: Awesome, from the booth in SHRM Las Vegas, the reps that explain and demo the platform, the onboarding people - [sensitive content hidden] was a GODDESS... You cannot go wrong with this group. I have had a fantastic experience and it's not done yet. They are constantly improving, and I am here for it!

Pros:

Ease of use, that everything you do in HR is in ONE Platform, You can pick and choose what you want to pay for and use BUT I DID purchase it all and it's so inexpensive!!

Cons:

Two things only: Templates for documents are not provided. and More Hiring platforms are not included/or partnered with BambooHR yet.