15 years helping Australian businesses
choose better software

What Is BambooHR?

BambooHR makes it easier for you to stay compliant through our fully-encrypted employee database, customizable HR workflows, varied access levels, built-in compliance reports, e-signatures, and more! These tools eliminate the need for paper and spreadsheets, and give you complete control over who can view, edit, and approve sensitive information. You can also track trainings, licensing credentials, and anything else right in the employee record.

Who Uses BambooHR?

BambooHR brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination you need to sleep soundly.

Where can BambooHR be deployed?

Cloud-based
On-premises

About the vendor

  • BambooHR
  • Located in Lindon, US
  • Founded in 2008

BambooHR support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, Denmark, France and 9 others

Languages

Brazilian Portuguese, Dutch, English, French, German and 2 others

BambooHR pricing

Starting Price:

USD 250.00/month
  • Yes, has free trial
  • No free version

BambooHR does not have a free version but does offer a free trial. BambooHR paid version starts at USD 250.00/month.

Pricing plans get a free trial

About the vendor

  • BambooHR
  • Located in Lindon, US
  • Founded in 2008

BambooHR support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, Denmark, France and 9 others

Languages

Brazilian Portuguese, Dutch, English, French, German and 2 others

BambooHR videos and images

BambooHR Software - Job Tab
BambooHR Software - Employee Performance Report
BambooHR Software - Employee Timesheet
BambooHR Software - Turnover Report
BambooHR Software - Payroll Admin Overview
View 6 more
BambooHR video
BambooHR Software - Job Tab
BambooHR Software - Employee Performance Report
BambooHR Software - Employee Timesheet
BambooHR Software - Turnover Report
BambooHR Software - Payroll Admin Overview

Features of BambooHR

  • 360 Degree Feedback
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Calendar Management
  • Candidate Management
  • Clock In/Out
  • Collaboration Tools
  • Customizable Templates
  • Dashboard
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Employee Benefits Administration
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Engagement Tracking
  • Goal Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • HR Management
  • Health Insurance Administration
  • Interview Management
  • Job Posting
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Onboarding
  • Ongoing Performance Tracking
  • Online Benefits Enrollment
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Peer Appraisals
  • Performance Management
  • Performance Review Management
  • Pipeline Management
  • Project Time Tracking
  • Pulse Surveys
  • Question Library
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Resume Storage
  • Retirement Plan Management
  • Review Cycle Tracking
  • Self Service Portal
  • Skills Tracking
  • Surveys & Feedback
  • Talent Acquisition
  • Talent Management
  • Task Management
  • Tax Compliance
  • Time & Attendance
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Workflow Management

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Manage payroll, online or in-house, and save money on time tracking, reports, and processing payroll.
Sage HR is an all-in-one HR platform that transforms how small and medium-sized businesses manage and engage their people.
Shift the focus from supporting transactional HR processes to delivering experiences that serve employees first.
One place to run your global workforce—from HR to payroll and expenses to devices and apps. Learn more about Rippling

Reviews of BambooHR

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeremy
Jeremy
On Site Recruiter in US
Verified LinkedIn User
Human Resources, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

BambooHR Turns a Small Business into a Big Business

5.0 4 years ago

Comments: I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.

Pros:

I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Cons:

Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

Andrew
Andrew
Chief Operating Officer in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great HR Software for Small Businesses

4.0 6 months ago

Comments: Overall, this is a great HR application for small businesses. There are a lot of very useful out-of-box features available, and the pricing model doesn't change if you are under a certain number of users so there is room for growth without continuously increasing your costs. Compared to other HR applications we researched, this was the most user-friendly for the best price. If you are looking to automate some of your HR work, I highly recommend implementing BambooHR. It has greatly improved the organization of our HR processes.

Pros:

BambooHR is an easy to use and very comprehensive HR software that offers a lot of valuable and high-use out-of-box features. Our initial primary uses of the software were aggregation and consolidation of personnel information, PTO tracking, and general communication of company announcements to the team. As we got further into the product offerings, we also began to heavily utilize the onboarding, offboarding, and recruiting features, all of which were previously done using very manual processes. BambooHR allowed us to discontinue using spreadsheets and other manual forms for very common and basic HR functions, while housing them under one roof. It also provided our employees with a easier way to contribute to their own personnel profiles, and while as request and track PTO.

Cons:

To properly utilize BambooHR according to your companies specific HR processes, there is a lot of individual and time-intensive setup involved. The platform is fairly customizable, but only if you are willing to invest significant time into configuring the features. While we expected a significant time investment into setting up the application, we were disappointed to learn that we would not have a dedicated account manager to help us with the setup process. We had to learn everything about the platform on our own through the BambooHR help portal, or by calling the customer service number and waiting for a representative to be available. We also experience a price increase only a few month after signing up for the service. We were also disappointed to learn that the integrations with Google and Slack are very limited, and while some information can be passed between the systems, we needed to customize some of the API calls in order to share more useful information with the team. There are definitely some limitations to their integrations.

Alternatives Considered: Zoho People and Rippling

Reasons for Choosing BambooHR: Pingboard had very limited features and they were implementing a 700% cost increase.

Switched From: Pingboard

Reasons for Switching to BambooHR: BambooHR has the best features and the best price.

Jason
Director of Operations in US
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use, Great Employee Engagement

5.0 last month New

Pros:

Easy to use for my employees. Smart phone compatibility is perfect. PTO requests are quick and manager approval helps.

Cons:

Login is a pain with the dual authentication when your in a hurry. Reports are good but can take some time to figure out.

Chris
Owner in US
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Worst HR Company Provider EVER!

1.0 4 years ago

Comments: Since moving to their new Payroll service (Trax Payroll) BambooHR has been in the business of keeping us from HR compliance and has made processing payroll much more time consuming and frustrating. All with a lack of professional and effective customer support. They have mishandled payroll taxes, W-2's and account access once we notified them of changing to a better HR management solution. This has truly been a nightmare that won't end.

Pros:

The software does have some nice features like Performance Management.

Cons:

The worst payroll software in history! Sold me a bill of goods that everything was integrated, however, they use a remote link which is clunky and extremely frustrating to use unless everything is "just right". Do your research - there is better out there along with excellent customer support. I had to manually add employee PTO each pay period as their system was not integrated with their Payroll software.

Alternatives Considered: Gusto , QuickBooks Time and TriNet Zenefits

Reasons for Choosing BambooHR: Was moving from three HR systems into one, although in actuality, it was really moving into two systems - BambooHR and Trax.

Switched From: Gusto

Reasons for Switching to BambooHR: We didn't consider other alternatives as we were already using BambooHR for everything except Time Tracking and Payroll. This was a HUGE mistake on our part. We have now completed a change away from BambooHR after doing a complete review of alternative products. Much happier without the frustration of using their antiquated payroll system.

Michelle
Director of HR in Canada
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

BambooHR perfect for small to medium sized businesses

5.0 3 months ago

Comments: Bamboo is constantly listening to what customers want and need and are expanding with incredible features all the time. I have worked on many HRIS and this is by far my favourite! I am a very happy Bamboo customer. Thank you for all your great work. You have an incredibly talented group of employees.

Pros:

It is easy to use for the back end and front end users. The Support Heroes are always so friendly and helpful and I have never not been able to get the assistance I need when I need it. They are constantly listening to what customers want and need an are expanding with incredible features all the time. I have worked on many HRIS and this is by far my favourite! I am a very happy Bamboo customer. Thank you for all your great work. You have an incredibly talented group of employees.

Cons:

the performance management system could be a bit more customizable and robust. We have had to create a couple extra tools for managers and staff to use outside of this platform. Wish there were a few more features when rating the employees, based on their skills. I do wish that the employee community was something we could purchase additionally and not bundled with other products we do not feel we need right now. Would love if the system integrated with Ceridian Payroll.. would make things easier.

Alternatives Considered: Workday HCM

Reasons for Choosing BambooHR: did not provide all the functions we needed and their service was not great.

Switched From: Collage HR

Reasons for Switching to BambooHR: Heard great reviews, wanted service that I could call and speak to someone during my office hours.