---
description: Learn more about Pulse price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pulse Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [Pulse](/software/1107594/Pulse)

# Pulse

Canonical: https://www.capterra.com.au/software/1107594/Pulse

> Smallest.ai is a full-stack voice AI platform: in-house STT, TTS, and real-time agents to build fast, lifelike voice experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Pulse?

Startups to enterprises building voice AI: healthcare, BPOs \&amp; contact centers, insurance \&amp; Medicare, fintech, and SaaS/platform teams that need low-latency, compliant speech at scale.

## About the vendor

- **Company**: Smallest.ai
- **Location**: San Francisco, US

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Pay as you go - Launch instantly. Scale when you’re ready. Ideal for builders, pilots, and small-scale deployments.&#10;&#10;Enterprise - Built for teams running production workloads at scale. Designed for reliability and security.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Audio Capture
- Automatic Call Distribution
- Automatic Transcription
- Call Center Management
- Call Scripting
- Concatenated Speech
- Multi-Language
- Reporting/Analytics
- Search/Filter
- Speech-to-Text Analysis
- Voice Recognition

## Integrations (6 total)

- Plivo
- Salesforce Platform
- Salesforce Pro Suite
- Vonage Business Communications
- Vonage Contact Center
- n8n.io

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Speech Recognition Software](https://www.capterra.com.au/directory/30098/speech-recognition/software)

## Alternatives

1. [Speechmatics](https://www.capterra.com.au/software/142054/speechmatics) — 4.5/5 (2 reviews)
2. [Sonix](https://www.capterra.com.au/software/167966/sonix) — 4.9/5 (143 reviews)
3. [CallHippo](https://www.capterra.com.au/software/159578/callhippo) — 4.4/5 (688 reviews)
4. [Transkriptor](https://www.capterra.com.au/software/1030033/transkriptor) — 4.7/5 (551 reviews)
5. [Twilio](https://www.capterra.com.au/software/180158/twilio-communications-platform) — 4.4/5 (506 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1107594/Pulse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10052186/Pulse/> |
| en-AE | <https://www.capterra.ae/software/1107594/Pulse> |
| en-AU | <https://www.capterra.com.au/software/1107594/Pulse> |
| en-CA | <https://www.capterra.ca/software/1107594/Pulse> |
| en-GB | <https://www.capterra.co.uk/software/1107594/Pulse> |
| en-IE | <https://www.capterra.ie/software/1107594/Pulse> |
| en-IL | <https://www.capterra.co.il/software/1107594/Pulse> |
| en-IN | <https://www.capterra.in/software/1107594/Pulse> |
| en-NZ | <https://www.capterra.co.nz/software/1107594/Pulse> |
| en-SG | <https://www.capterra.com.sg/software/1107594/Pulse> |
| en-ZA | <https://www.capterra.co.za/software/1107594/Pulse> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Pulse","description":"Smallest.ai is a full-stack voice AI platform for teams building lifelike, real-time voice applications. Unlike tools that stitch together third-party vendors, we build every layer ourselves—so you get lower latency, lower cost, and one compliant stack instead of many.\n\nOur models: Pulse (speech-to-text, #2 on the public Open ASR Leaderboard at 5.42% WER, 38 languages), Lightning (44kHz text-to-speech with instant voice cloning, ~100ms), Hydra (full-duplex speech-to-speech with natural barge-in), and Electron (a speech-native model with &lt;300ms response). Build, test, and deploy voice agents with phone numbers, campaigns, and a knowledge base—no ML team required.\n\nTeams use Smallest.ai for patient access and scheduling, member services, lead qualification, collections, and 24/7 customer support—handling millions of calls in 30+ languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/196885ff-d7dc-41b5-8099-c891d018aced.png","url":"https://www.capterra.com.au/software/1107594/Pulse","@id":"https://www.capterra.com.au/software/1107594/Pulse#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.capterra.com.au/software/1107594/Pulse#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Pulse?","@type":"Question","acceptedAnswer":{"text":"Smallest.ai is a full-stack voice AI platform for teams building lifelike, real-time voice applications. Unlike tools that stitch together third-party vendors, we build every layer ourselves—so you get lower latency, lower cost, and one compliant stack instead of many.Our models: Pulse (speech-to-text, #2 on the public Open ASR Leaderboard at 5.42% WER, 38 languages), Lightning (44kHz text-to-speech with instant voice cloning, ~100ms), Hydra (full-duplex speech-to-speech with natural barge-in), and Electron (a speech-native model with <300ms response). Build, test, and deploy voice agents with phone numbers, campaigns, and a knowledge base—no ML team required.Teams use Smallest.ai for patient access and scheduling, member services, lead qualification, collections, and 24/7 customer support—handling millions of calls in 30+ languages.","@type":"Answer"}},{"name":"Who Uses Pulse?","@type":"Question","acceptedAnswer":{"text":"Startups to enterprises building voice AI: healthcare, BPOs & contact centers, insurance & Medicare, fintech, and SaaS/platform teams that need low-latency, compliant speech at scale.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1107594/Pulse#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Recognition Software","position":2,"item":"/directory/30098/speech-recognition/software","@type":"ListItem"},{"name":"Pulse","position":3,"item":"/software/1107594/Pulse","@type":"ListItem"}]}]}
</script>
