---
description: Learn more about Chatotelle price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatotelle Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Chatotelle](/software/1106369/Chatotelle)

# Chatotelle

Canonical: https://www.capterra.com.au/software/1106369/Chatotelle

> Chatotelle is AI-powered WhatsApp concierge software that automates guest requests and communication for boutique hotels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Chatotelle?

Full-service hotels, resorts and boutique properties with a front desk and multiple operating departments, typically 20–150 rooms

## About the vendor

- **Company**: Chatotelle

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Autonomous Task Execution
- Dashboard
- Data Security
- Inquiry Routing
- Natural Language Processing
- Proactive Chat
- Ticket Management

## Integrations (1 total)

- Cloudbeds

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.com.au/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.com.au/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [REVE Chat](https://www.capterra.com.au/software/152292/reve-chat) — 4.2/5 (16 reviews)
5. [Intelswift](https://www.capterra.com.au/software/1072958/Intelswift) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1106369/Chatotelle)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050987/Chatotelle/> |
| en-AE | <https://www.capterra.ae/software/1106369/Chatotelle> |
| en-AU | <https://www.capterra.com.au/software/1106369/Chatotelle> |
| en-CA | <https://www.capterra.ca/software/1106369/Chatotelle> |
| en-GB | <https://www.capterra.co.uk/software/1106369/Chatotelle> |
| en-IE | <https://www.capterra.ie/software/1106369/Chatotelle> |
| en-IL | <https://www.capterra.co.il/software/1106369/Chatotelle> |
| en-IN | <https://www.capterra.in/software/1106369/Chatotelle> |
| en-NZ | <https://www.capterra.co.nz/software/1106369/Chatotelle> |
| en-SG | <https://www.capterra.com.sg/software/1106369/Chatotelle> |
| en-ZA | <https://www.capterra.co.za/software/1106369/Chatotelle> |

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