---
description: Learn more about Tawasel price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tawasel Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Tawasel](/software/1106079/Tawasel)

# Tawasel

Canonical: https://www.capterra.com.au/software/1106079/Tawasel

> WhatsApp Shared inbox CRM manages chats, automates replies, and tracks leads for customer relationship management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Tawasel?

UAE SMEs that sell, support, or book via WhatsApp — clinics, real estate offices, retailers, service businesses, driving schools, salons/clinics. Teams of 2–20 people. They handle high WhatsApp volume

## About the vendor

- **Company**: Quantops AI Solutions

## Commercial Context

- **Starting Price**: USD 27.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English
- **Available Countries**: Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates

## Features

- Contact Management
- Interaction Tracking
- Lead Management

## Integrations (1 total)

- Google Sheets

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4474 reviews)
2. [Prospect CRM](https://www.capterra.com.au/software/107031/prospectsoft-crm-software) — 4.8/5 (142 reviews)
3. [Less Annoying CRM](https://www.capterra.com.au/software/118921/less-annoying-crm) — 4.8/5 (654 reviews)
4. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6985 reviews)
5. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1106079/Tawasel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050683/Tawasel/> |
| en-AE | <https://www.capterra.ae/software/1106079/Tawasel> |
| en-AU | <https://www.capterra.com.au/software/1106079/Tawasel> |
| en-CA | <https://www.capterra.ca/software/1106079/Tawasel> |
| en-GB | <https://www.capterra.co.uk/software/1106079/Tawasel> |
| en-IE | <https://www.capterra.ie/software/1106079/Tawasel> |
| en-IL | <https://www.capterra.co.il/software/1106079/Tawasel> |
| en-IN | <https://www.capterra.in/software/1106079/Tawasel> |
| en-NZ | <https://www.capterra.co.nz/software/1106079/Tawasel> |
| en-SG | <https://www.capterra.com.sg/software/1106079/Tawasel> |
| en-ZA | <https://www.capterra.co.za/software/1106079/Tawasel> |

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