---
description: Learn more about SmartSam price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartSam Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [SmartSam](/software/1105770/SmartSam)

# SmartSam

Canonical: https://www.capterra.com.au/software/1105770/SmartSam

> SmartSam is AI chatbot software that uses approved content and brand voice to instantly answer customer questions on websites.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses SmartSam?

SmartSam works for any business, any size, any sector. Whether you're a boutique retailer, a SaaS platform, a professional services firm, or a global ecommerce brand — if your customers ask questions,

## About the vendor

- **Company**: SmartSam

## Commercial Context

- **Starting Price**: GBP 99.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Argentina, Aruba, Australia, Austria, Bahamas, Belgium, Bermuda, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic and 39 more

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Code-free Development
- Customer Support
- Language Detection
- Natural Language Processing

## Integrations (2 total)

- Freshdesk
- Shopify

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews)
2. [ChatBot](https://www.capterra.com.au/software/166420/chatbot) — 4.6/5 (66 reviews)
3. [Social Intents](https://www.capterra.com.au/software/211547/social-intents) — 4.7/5 (10 reviews)
4. [Pipedrive](https://www.capterra.com.au/software/132666/pipedrive) — 4.5/5 (3058 reviews)
5. [Writesonic](https://www.capterra.com.au/software/219972/writesonic) — 4.8/5 (2102 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1105770/SmartSam)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050368/SmartSam/> |
| en-AE | <https://www.capterra.ae/software/1105770/SmartSam> |
| en-AU | <https://www.capterra.com.au/software/1105770/SmartSam> |
| en-CA | <https://www.capterra.ca/software/1105770/SmartSam> |
| en-GB | <https://www.capterra.co.uk/software/1105770/SmartSam> |
| en-IE | <https://www.capterra.ie/software/1105770/SmartSam> |
| en-IL | <https://www.capterra.co.il/software/1105770/SmartSam> |
| en-IN | <https://www.capterra.in/software/1105770/SmartSam> |
| en-NZ | <https://www.capterra.co.nz/software/1105770/SmartSam> |
| en-SG | <https://www.capterra.com.sg/software/1105770/SmartSam> |
| en-ZA | <https://www.capterra.co.za/software/1105770/SmartSam> |

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