---
description: Learn more about Phound Business price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Phound Business Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Phound Business](/software/1105575/Phound-Business)

# Phound Business

Canonical: https://www.capterra.com.au/software/1105575/Phound-Business

> Phound Business is a unified communications platform that combines calls, messaging, video, and AI for growing teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Phound Business?

Phound Business is used by growing companies, remote workforces, sales departments, customer service departments, and enterprises requiring unified communications.

## About the vendor

- **Company**: CarrierX
- **Location**: Long Beach, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: USD 11.99
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Mexico, United States

## Features

- Interaction Tracking
- Multi-Channel Communication

## Integrations (4 total)

- Google Voice
- Microsoft Teams
- Slack
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)

## Alternatives

1. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4089 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3467 reviews)
4. [Qiscus](https://www.capterra.com.au/software/1026338/qiscus) — 4.4/5 (7 reviews)
5. [WhatsApp](https://www.capterra.com.au/software/180345/whatsapp) — 4.7/5 (16431 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1105575/Phound-Business)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050170/Phound-Business/> |
| en-AE | <https://www.capterra.ae/software/1105575/Phound-Business> |
| en-AU | <https://www.capterra.com.au/software/1105575/Phound-Business> |
| en-CA | <https://www.capterra.ca/software/1105575/Phound-Business> |
| en-GB | <https://www.capterra.co.uk/software/1105575/Phound-Business> |
| en-IE | <https://www.capterra.ie/software/1105575/Phound-Business> |
| en-IL | <https://www.capterra.co.il/software/1105575/Phound-Business> |
| en-IN | <https://www.capterra.in/software/1105575/Phound-Business> |
| en-NZ | <https://www.capterra.co.nz/software/1105575/Phound-Business> |
| en-SG | <https://www.capterra.com.sg/software/1105575/Phound-Business> |
| en-ZA | <https://www.capterra.co.za/software/1105575/Phound-Business> |

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