--- description: Learn more about Care Roster price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Care Roster Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [Care Roster](/software/1105501/Care-Roster) # Care Roster Canonical: https://www.capterra.com.au/software/1105501/Care-Roster > One searchable place for every number a care team calls, with on-call coverage, escalation paths and printable sheets built in. > > Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Care Roster? Hospice, home health, palliative care, senior living and assisted living agencies of any size, and the on-call and after-hours staff who need the right number from a phone in the field. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 1 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: MortonApps, LLC ## Commercial Context - **Starting Price**: USD 1,200.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: One flat rate for your agency's size. Care Roster is $1,200 a year for an agency under 150 staff, and $2,400 a year at 150 and over. Monthly billing is available at $120 and $240. The annual price is ten months of the monthly rate, so paying yearly saves 2 months. It is never a per-user price, there is no setup fee, and no feature is held back for a higher package. Launch pricing Agencies that subscribe through December 31, 2026 pay $600 a year or $60 a month under 150 staff, and $1,200 a year or $120 a month at 150 and over. That rate is locked for life. The regular prices take effect for agencies that subscribe after that date. What "unlimited users" means here Three roles are included, with no limit on how many people hold each one. Administrators configure the workspace and manage users. Editors add and update records. Viewers search, call, follow escalation paths and print sheets without being able to change anything. Because seats cost nothing, agencies put the whole team on it, including per diem and night staff. A directory only the office can reach is a directory the field will work around. Emergency alerts are included 5,000 texts a year on the under-150 plan and 20,000 on the 150+ plan. Each recipient counts as one text and a longer message counts as more than one per person, so 5,000 is roughly 50 all-staff alerts a year for a 100-person agency and 20,000 is roughly 200. A live counter shows the exact total before you send and what it leaves in your allowance. Trials include 25 free texts. Agencies that need more than the included allowance should talk to us. As a guide, the channel is sized for up to 10 alerts per staff member per month. This is emergency mass notification, not a messaging app, and it is compliant by construction. Work numbers are opted in automatically because they belong to the agency. Personal numbers require that person's own opt-in and it is never a condition of employment. The sender picks work, personal or both for each message. Your agency's name is in every message and cannot be removed, so an unexpected 6 a.m. text is credible. STOP is honored automatically, immediately and system-wide. The free trial Every new account gets 45 days with every feature turned on and no credit card required. That is long enough to import a real contact list, build your on-call rotations, and print an emergency sheet for a real shift before deciding anything. Billing Payments are processed by Lemon Squeezy as merchant of record, which holds the card details and handles sales tax. Subscriptions renew automatically at the published price for the term chosen until canceled. You can change your card, switch between monthly and annual, or cancel at any time from Settings, and plan changes are prorated. If you stop paying Nothing is deleted and you are never locked out of your own data. A lapsed subscription turns the account read-only: administrators can still sign in, view every record, and export everything to CSV. Reactivate whenever you like and pick up where you left off. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Batch Processing - Calendar/Reminder System - Contact Database - Data Import/Export - Interaction Tracking - Search/Filter - Segmentation - Shared Contacts ## Integrations (1 total) - Microsoft 365 ## Support Options - Email/Help Desk ## Category - [Contact Management Software](https://www.capterra.com.au/directory/30016/contact-management/software) ## Related Categories - [Contact Management Software](https://www.capterra.com.au/directory/30016/contact-management/software) - [Assisted Living Software](https://www.capterra.com.au/directory/10034/assisted-living/software) ## Alternatives 1. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18816 reviews) 3. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (7007 reviews) 4. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5863 reviews) 5. [ClickUp](https://www.capterra.com.au/software/158833/clickup) — 4.6/5 (4639 reviews) ## Reviews ### "Review from a System Tech" — 4.0/5 > **Eren** | *9 September 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I really appreciate how user-friendly the structure is. There are plenty of similar apps out there, but this is by far the easiest one I've come across. Staff have been able to pick it up and start using it right away. Another standout feature is how the app combines two of our needs into one, a staff directory and an on-call/escalation system. This happens with no loss of features from the previous apps. > > **Cons**: The admin view on iPhone feels a bit clunky. I don't typically manage the system from my iPhone, but it would be a helpful improvement. Along those same lines, a full native iOS app would be a welcome addition. > > Overall, our experience with Care Roster has been excellent. Staff across the board have responded well to it, and as the system technician, I've also been impressed with how smoothly it integrated with our existing systems. Meaning the tickets I've gotten about this app have been minimal. ## Links - [View on Capterra](https://www.capterra.com.au/software/1105501/Care-Roster) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data