---
description: Learn more about multiatendimento price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: multiatendimento Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [multiatendimento](/software/1105378/multiatendimento)

# multiatendimento

Canonical: https://www.capterra.com.au/software/1105378/multiatendimento

> Multiatendimento unifies WhatsApp, Instagram, Facebook with chatbots, sales pipelines, and team automation for customer service.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses multiatendimento?

Multiatendimento.net is designed for small, medium, and large businesses that want to centralize customer communication across multiple channels, with a strong focus on WhatsApp. It is ideal for custo

## About the vendor

- **Company**: multiatendimento

## Commercial Context

- **Starting Price**: BRL 34.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Portuguese
- **Available Countries**: Brazil

## Features

- CRM
- Interaction Tracking
- Multi-Channel Communication
- Template Management
- Workflow Management

## Integrations (4 total)

- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WhatsApp Business Suite

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)

## Alternatives

1. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4089 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3467 reviews)
4. [Qiscus](https://www.capterra.com.au/software/1026338/qiscus) — 4.4/5 (7 reviews)
5. [WhatsApp](https://www.capterra.com.au/software/180345/whatsapp) — 4.7/5 (16431 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1105378/multiatendimento)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049971/multiatendimento/> |
| en-AE | <https://www.capterra.ae/software/1105378/multiatendimento> |
| en-AU | <https://www.capterra.com.au/software/1105378/multiatendimento> |
| en-CA | <https://www.capterra.ca/software/1105378/multiatendimento> |
| en-GB | <https://www.capterra.co.uk/software/1105378/multiatendimento> |
| en-IE | <https://www.capterra.ie/software/1105378/multiatendimento> |
| en-IL | <https://www.capterra.co.il/software/1105378/multiatendimento> |
| en-IN | <https://www.capterra.in/software/1105378/multiatendimento> |
| en-NZ | <https://www.capterra.co.nz/software/1105378/multiatendimento> |
| en-SG | <https://www.capterra.com.sg/software/1105378/multiatendimento> |
| en-ZA | <https://www.capterra.co.za/software/1105378/multiatendimento> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"multiatendimento","description":"Multiatendimento is an omnichannel platform unifying WhatsApp, Instagram, and Facebook messaging. It integrates with the official WhatsApp Cloud API, allowing multiple agents to manage conversations on the same number via queue distribution. WhatsApp Business accounts connect through embedded signup or QR codes. The chatbot automates responses and lead qualification without coding. A Kanban-style pipeline tracks deals through customizable stages, while reporting tools provide metrics on performance and conversions. Features include message scheduling, bulk campaigns with intelligent delays, and contact management with tagging, segmentation, and interaction history. Internal chat supports team communication, and push notifications ensure real-time alerts. Integration with N8N connects to CRMs and other apps via webhooks. The platform, a progressive web app, ensures security with AES-256 encryption, tenant isolation, and LGPD compliance through automated backups and monitoring.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/75053e53-549d-47c8-aa67-a27bac65c5b9.png","url":"https://www.capterra.com.au/software/1105378/multiatendimento","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1105378/multiatendimento#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"34","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1105378/multiatendimento#faqs","mainEntity":[{"name":"What Is multiatendimento?","@type":"Question","acceptedAnswer":{"text":"Multiatendimento is an omnichannel platform unifying WhatsApp, Instagram, and Facebook messaging. It integrates with the official WhatsApp Cloud API, allowing multiple agents to manage conversations on the same number via queue distribution. WhatsApp Business accounts connect through embedded signup or QR codes. The chatbot automates responses and lead qualification without coding. A Kanban-style pipeline tracks deals through customizable stages, while reporting tools provide metrics on performance and conversions. Features include message scheduling, bulk campaigns with intelligent delays, and contact management with tagging, segmentation, and interaction history. Internal chat supports team communication, and push notifications ensure real-time alerts. Integration with N8N connects to CRMs and other apps via webhooks. The platform, a progressive web app, ensures security with AES-256 encryption, tenant isolation, and LGPD compliance through automated backups and monitoring.","@type":"Answer"}},{"name":"Who Uses multiatendimento?","@type":"Question","acceptedAnswer":{"text":"Multiatendimento.net is designed for small, medium, and large businesses that want to centralize customer communication across multiple channels, with a strong focus on WhatsApp. It is ideal for custo","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.au/software/1105378/multiatendimento#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"multiatendimento","position":3,"item":"/software/1105378/multiatendimento","@type":"ListItem"}]}]}
</script>
