---
description: Learn more about True RMA price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: True RMA Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Authentication Software](/directory/31218/authentication/software) > [True RMA](/software/1105319/True-RMA)

# True RMA

Canonical: https://www.capterra.com.au/software/1105319/True-RMA

> True RMA is software using AI and human review to help ecommerce merchants detect and prevent fraud in return management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses True RMA?

eCommerce merchants dealing in high-value items that are vulnerable to AI-assisted return fraud.

## About the vendor

- **Company**: True RMA

## Commercial Context

- **Starting Price**: USD 8.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Multi-Factor Authentication

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Authentication Software](https://www.capterra.com.au/directory/31218/authentication/software)

## Alternatives

1. [ManageEngine AD360](https://www.capterra.com.au/software/1036382/manageengine-ad360) — 4.6/5 (35 reviews)
2. [Ondato](https://www.capterra.com.au/software/201476/ondato) — 4.8/5 (13 reviews)
3. [ManageEngine ADSelfService Plus](https://www.capterra.com.au/software/172556/adselfservice-plus) — 4.6/5 (58 reviews)
4. [SecureW2 JoinNow Platform](https://www.capterra.com.au/software/1070345/JoinNow-Cloud-RADIUS) — 4.8/5 (47 reviews)
5. [MagicEndpoint](https://www.capterra.com.au/software/1063047/magicendpoint) (0 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1105319/True-RMA)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049904/True-RMA/> |
| en-AE | <https://www.capterra.ae/software/1105319/True-RMA> |
| en-AU | <https://www.capterra.com.au/software/1105319/True-RMA> |
| en-CA | <https://www.capterra.ca/software/1105319/True-RMA> |
| en-GB | <https://www.capterra.co.uk/software/1105319/True-RMA> |
| en-IE | <https://www.capterra.ie/software/1105319/True-RMA> |
| en-IL | <https://www.capterra.co.il/software/1105319/True-RMA> |
| en-IN | <https://www.capterra.in/software/1105319/True-RMA> |
| en-NZ | <https://www.capterra.co.nz/software/1105319/True-RMA> |
| en-SG | <https://www.capterra.com.sg/software/1105319/True-RMA> |
| en-ZA | <https://www.capterra.co.za/software/1105319/True-RMA> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"True RMA","description":"True RMA is return-evidence verification software that analyzes images and videos from ecommerce return requests to detect fraud. It generates a weighted risk score by examining forensic evidence like metadata, duplicate detection, and manipulation. Results are documented in an evidence ledger, detailing detected signals and their impact on the score. True RMA offers recommendations such as approving returns, requesting more evidence, or further review, while merchants retain decision-making authority. For inconclusive cases, it suggests additional photos or videos. Flagged claims undergo pixel-level analysis by image-forensics specialists, who highlight suspect areas for review. The software integrates with workflows via a web portal or API and includes security features like encryption, tenant isolation, access controls, and audit logging.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6d2a03fd-8ae3-454c-9aed-06bf021ffe7b.png","url":"https://www.capterra.com.au/software/1105319/True-RMA","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1105319/True-RMA#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"8","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1105319/True-RMA#faqs","mainEntity":[{"name":"What Is True RMA?","@type":"Question","acceptedAnswer":{"text":"True RMA is return-evidence verification software that analyzes images and videos from ecommerce return requests to detect fraud. It generates a weighted risk score by examining forensic evidence like metadata, duplicate detection, and manipulation. Results are documented in an evidence ledger, detailing detected signals and their impact on the score. True RMA offers recommendations such as approving returns, requesting more evidence, or further review, while merchants retain decision-making authority. For inconclusive cases, it suggests additional photos or videos. Flagged claims undergo pixel-level analysis by image-forensics specialists, who highlight suspect areas for review. The software integrates with workflows via a web portal or API and includes security features like encryption, tenant isolation, access controls, and audit logging.","@type":"Answer"}},{"name":"Who Uses True RMA?","@type":"Question","acceptedAnswer":{"text":"eCommerce merchants dealing in high-value items that are vulnerable to AI-assisted return fraud.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.au/software/1105319/True-RMA#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Authentication Software","position":2,"item":"/directory/31218/authentication/software","@type":"ListItem"},{"name":"True RMA","position":3,"item":"/software/1105319/True-RMA","@type":"ListItem"}]}]}
</script>
