---
description: Learn more about Minisupport price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Minisupport Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Minisupport](/software/1105059/Minisupport)

# Minisupport

Canonical: https://www.capterra.com.au/software/1105059/Minisupport

> Minisupport is helpdesk software streamlining support for online shops with ticket management, lead capture, and team collaboration.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Minisupport?

Online-Shops, Multi-Channel

## About the vendor

- **Company**: Minisupport

## Commercial Context

- **Starting Price**: EUR 9.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Alerts/Notifications
- Communication Management
- Customer Experience Management
- Customer History
- Email Management
- Multi-Channel Communication
- Reporting/Analytics
- Third-Party Integrations

## Integrations (3 total)

- Shopify
- Shopware
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6987 reviews)
2. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews)
3. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4089 reviews)
4. [Sinch Engage](https://www.capterra.com.au/software/187336/sinch-engage) — 4.4/5 (44 reviews)
5. [Zoho CRM Plus](https://www.capterra.com.au/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1105059/Minisupport)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049649/Minisupport/> |
| en-AE | <https://www.capterra.ae/software/1105059/Minisupport> |
| en-AU | <https://www.capterra.com.au/software/1105059/Minisupport> |
| en-CA | <https://www.capterra.ca/software/1105059/Minisupport> |
| en-GB | <https://www.capterra.co.uk/software/1105059/Minisupport> |
| en-IE | <https://www.capterra.ie/software/1105059/Minisupport> |
| en-IL | <https://www.capterra.co.il/software/1105059/Minisupport> |
| en-IN | <https://www.capterra.in/software/1105059/Minisupport> |
| en-NZ | <https://www.capterra.co.nz/software/1105059/Minisupport> |
| en-SG | <https://www.capterra.com.sg/software/1105059/Minisupport> |
| en-ZA | <https://www.capterra.co.za/software/1105059/Minisupport> |

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