---
description: Learn more about Convot price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Convot Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Convot](/software/1104946/Convot)

# Convot

Canonical: https://www.capterra.com.au/software/1104946/Convot

> Convot is help desk software that offers live chat, a shared inbox, and AI capabilities to resolve support tickets.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Convot?

Small and midsize SaaS companies, e-commerce brands, and Shopify app developers running lean support teams. Buyers and users are founders, customer support agents, support/CX leads, and customer s

## About the vendor

- **Company**: Convot

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Japan, Netherlands, Spain, United Kingdom, United States

## Features

- Autonomous Task Execution
- CRM Integration
- Contextual Guidance
- Dashboard
- Natural Language Processing
- Proactive Chat

## Integrations (3 total)

- Crisp
- Shopify
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.com.au/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.com.au/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [REVE Chat](https://www.capterra.com.au/software/152292/reve-chat) — 4.2/5 (16 reviews)
5. [Intelswift](https://www.capterra.com.au/software/1072958/Intelswift) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1104946/Convot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049535/Convot/> |
| en-AE | <https://www.capterra.ae/software/1104946/Convot> |
| en-AU | <https://www.capterra.com.au/software/1104946/Convot> |
| en-CA | <https://www.capterra.ca/software/1104946/Convot> |
| en-GB | <https://www.capterra.co.uk/software/1104946/Convot> |
| en-IE | <https://www.capterra.ie/software/1104946/Convot> |
| en-IL | <https://www.capterra.co.il/software/1104946/Convot> |
| en-IN | <https://www.capterra.in/software/1104946/Convot> |
| en-NZ | <https://www.capterra.co.nz/software/1104946/Convot> |
| en-SG | <https://www.capterra.com.sg/software/1104946/Convot> |
| en-ZA | <https://www.capterra.co.za/software/1104946/Convot> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Convot","description":"Convot is help desk software that unifies customer support functions into one platform. Its Cove AI, trained on company data, provides answers with source citations and escalates low-confidence inquiries to human agents. Features include live chat with a multilingual widget for automatic translation, a shared inbox with contact-centric threads, and tools for grading conversations and detecting frustration patterns. Revenue intelligence highlights metrics like recurring revenue and churn risk within support chats. Convot also offers a searchable knowledge base, a changelog for updates, a status page for uptime monitoring, and scheduling tools with video conferencing integration. Native iOS and Android apps enable remote support management. Developer tools include API access, webhooks, HMAC verification, and an SDK. The platform uses flat-rate billing instead of per-seat pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6017f1d8-1a1c-46d1-bca4-e7be162071bf.png","url":"https://www.capterra.com.au/software/1104946/Convot","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1104946/Convot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1104946/Convot#faqs","mainEntity":[{"name":"What Is Convot?","@type":"Question","acceptedAnswer":{"text":"Convot is help desk software that unifies customer support functions into one platform. Its Cove AI, trained on company data, provides answers with source citations and escalates low-confidence inquiries to human agents. Features include live chat with a multilingual widget for automatic translation, a shared inbox with contact-centric threads, and tools for grading conversations and detecting frustration patterns. Revenue intelligence highlights metrics like recurring revenue and churn risk within support chats. Convot also offers a searchable knowledge base, a changelog for updates, a status page for uptime monitoring, and scheduling tools with video conferencing integration. Native iOS and Android apps enable remote support management. Developer tools include API access, webhooks, HMAC verification, and an SDK. The platform uses flat-rate billing instead of per-seat pricing.","@type":"Answer"}},{"name":"Who Uses Convot?","@type":"Question","acceptedAnswer":{"text":"Small and midsize SaaS companies, e-commerce brands, and Shopify app developers running lean support teams. Buyers and users are founders, customer support agents, support/CX leads, and customer s","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.au/software/1104946/Convot#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"/directory/34696/ai-agents-for-customer-support/software","@type":"ListItem"},{"name":"Convot","position":3,"item":"/software/1104946/Convot","@type":"ListItem"}]}]}
</script>
