---
description: Learn more about NightAI price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NightAI Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [NightAI](/software/1104456/NightAI)

# NightAI

Canonical: https://www.capterra.com.au/software/1104456/NightAI

> NightAI is a managed AI service that uses voice, web, and SMS agents to capture leads around the clock for premium practices.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses NightAI?

Legal Services, Professional Services, Financial Services

## About the vendor

- **Company**: NightAI

## Commercial Context

- **Starting Price**: USD 799.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- IVR

## Integrations (3 total)

- ChatGPT
- Retell AI
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Alternatives

1. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (467 reviews)
2. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (465 reviews)
3. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (225 reviews)
4. [CTM](https://www.capterra.com.au/software/152004/call-tracking-software) — 4.7/5 (158 reviews)
5. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4089 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1104456/NightAI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049081/NightAI/> |
| en-AE | <https://www.capterra.ae/software/1104456/NightAI> |
| en-AU | <https://www.capterra.com.au/software/1104456/NightAI> |
| en-CA | <https://www.capterra.ca/software/1104456/NightAI> |
| en-GB | <https://www.capterra.co.uk/software/1104456/NightAI> |
| en-IE | <https://www.capterra.ie/software/1104456/NightAI> |
| en-IL | <https://www.capterra.co.il/software/1104456/NightAI> |
| en-IN | <https://www.capterra.in/software/1104456/NightAI> |
| en-NZ | <https://www.capterra.co.nz/software/1104456/NightAI> |
| en-SG | <https://www.capterra.com.sg/software/1104456/NightAI> |
| en-ZA | <https://www.capterra.co.za/software/1104456/NightAI> |

-----

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