---
description: Learn more about Swavo price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Swavo Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Swavo](/software/1103942/Swavo)

# Swavo

Canonical: https://www.capterra.com.au/software/1103942/Swavo

> Swavo is an AI business OS offering service-based SMBs a voice agent, WhatsApp automation, and management tools.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Swavo?

Small \&amp; medium service businesses: dental/medical practices, restaurants, salons, auto repair, plumbing/HVAC, gyms, vets, law firms, real estate and trades. Buyers: owners and front-desk staff.

## About the vendor

- **Company**: Salvatore Marino

## Commercial Context

- **Starting Price**: EUR 47.40
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian, Spanish
- **Available Countries**: Italy, Spain, United Kingdom

## Features

- Autonomous Task Execution
- CRM Integration
- Communications Management
- Contextual Guidance
- Dashboard
- Data Security
- Inquiry Routing
- Natural Language Processing
- Speech Recognition
- Ticket Management

## Integrations (2 total)

- Stripe
- WhatsApp Business API

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.com.au/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.com.au/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [REVE Chat](https://www.capterra.com.au/software/152292/reve-chat) — 4.2/5 (16 reviews)
5. [Intelswift](https://www.capterra.com.au/software/1072958/Intelswift) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1103942/Swavo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048567/Swavo/> |
| en-AE | <https://www.capterra.ae/software/1103942/Swavo> |
| en-AU | <https://www.capterra.com.au/software/1103942/Swavo> |
| en-CA | <https://www.capterra.ca/software/1103942/Swavo> |
| en-GB | <https://www.capterra.co.uk/software/1103942/Swavo> |
| en-IE | <https://www.capterra.ie/software/1103942/Swavo> |
| en-IL | <https://www.capterra.co.il/software/1103942/Swavo> |
| en-IN | <https://www.capterra.in/software/1103942/Swavo> |
| en-NZ | <https://www.capterra.co.nz/software/1103942/Swavo> |
| en-SG | <https://www.capterra.com.sg/software/1103942/Swavo> |
| en-ZA | <https://www.capterra.co.za/software/1103942/Swavo> |

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