---
description: Learn more about VOICERAcx.ai price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VOICERAcx.ai Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [VOICERAcx.ai](/software/1103601/VOICERAcx-ai)

# VOICERAcx.ai

Canonical: https://www.capterra.com.au/software/1103601/VOICERAcx-ai

> AI platform that automates customer \&amp; employee experience and workflows across voice, chat, and digital channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses VOICERAcx.ai?

B2B \&amp; B2C ranging from startups to large enterprises, targeting key decision-makers such as C-suite executives, directors, VPs, and senior managers.

## About the vendor

- **Company**: VOICERAcx.ai

## Commercial Context

- **Starting Price**: USD 199.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, India, Japan, Singapore, Thailand, United States

## Features

- Autonomous Task Execution
- CRM Integration
- Contextual Guidance
- Dashboard
- Data Security
- Inquiry Routing
- Natural Language Processing
- Proactive Chat
- Speech Recognition
- Ticket Management

## Integrations (4 total)

- CRMdesk
- ERP
- TMS Tickets
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.com.au/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.com.au/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [REVE Chat](https://www.capterra.com.au/software/152292/reve-chat) — 4.2/5 (16 reviews)
5. [Intelswift](https://www.capterra.com.au/software/1072958/Intelswift) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1103601/VOICERAcx-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048227/VOICERAcx-ai/> |
| en-AE | <https://www.capterra.ae/software/1103601/VOICERAcx-ai> |
| en-AU | <https://www.capterra.com.au/software/1103601/VOICERAcx-ai> |
| en-CA | <https://www.capterra.ca/software/1103601/VOICERAcx-ai> |
| en-GB | <https://www.capterra.co.uk/software/1103601/VOICERAcx-ai> |
| en-IE | <https://www.capterra.ie/software/1103601/VOICERAcx-ai> |
| en-IL | <https://www.capterra.co.il/software/1103601/VOICERAcx-ai> |
| en-IN | <https://www.capterra.in/software/1103601/VOICERAcx-ai> |
| en-NZ | <https://www.capterra.co.nz/software/1103601/VOICERAcx-ai> |
| en-SG | <https://www.capterra.com.sg/software/1103601/VOICERAcx-ai> |
| en-ZA | <https://www.capterra.co.za/software/1103601/VOICERAcx-ai> |

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