---
description: Learn more about Octella price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Octella Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Octella](/software/1103545/Octella)

# Octella

Canonical: https://www.capterra.com.au/software/1103545/Octella

> Octella is a cloud-based omni-channel contact center solution that manages all communication channels on a single platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Octella?

Octella serves lenders, debt collectors, gaming, gambling, BPOs, telemarketing, e-commerce, retail, healthcare, IT, tourism, and hospitality sectors.

## About the vendor

- **Company**: The One

## Commercial Context

- **Starting Price**: EUR 15.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Latvian, Russian
- **Available Countries**: Canada, France, Germany, United Arab Emirates, United Kingdom, United States

## Features

- Automated Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)

## Alternatives

1. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (467 reviews)
2. [CTM](https://www.capterra.com.au/software/152004/call-tracking-software) — 4.7/5 (158 reviews)
3. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (465 reviews)
4. [ICTContact](https://www.capterra.com.au/software/191194/ictcontact) (0 reviews)
5. [Webex Suite](https://www.capterra.com.au/software/733/webex) — 4.4/5 (7410 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1103545/Octella)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048198/Octella/> |
| en-AE | <https://www.capterra.ae/software/1103545/Octella> |
| en-AU | <https://www.capterra.com.au/software/1103545/Octella> |
| en-CA | <https://www.capterra.ca/software/1103545/Octella> |
| en-GB | <https://www.capterra.co.uk/software/1103545/Octella> |
| en-IE | <https://www.capterra.ie/software/1103545/Octella> |
| en-IL | <https://www.capterra.co.il/software/1103545/Octella> |
| en-IN | <https://www.capterra.in/software/1103545/Octella> |
| en-NZ | <https://www.capterra.co.nz/software/1103545/Octella> |
| en-SG | <https://www.capterra.com.sg/software/1103545/Octella> |
| en-ZA | <https://www.capterra.co.za/software/1103545/Octella> |

-----

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