---
description: Learn more about Hotline CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotline CRM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/31583/small-business-crm/software) > [Hotline CRM](/software/1103502/Hotline)

# Hotline CRM

Canonical: https://www.capterra.com.au/software/1103502/Hotline

> Hotline is a free customer relationship management (CRM) platform that helps support and sales teams manage conversations on Telegram.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Hotline CRM?

Hotline.tg is designed for customer support teams, sales teams, IT services, startups, educational institutions, event organizers, and businesses managing Telegram-based communication.

## About the vendor

- **Company**: Hotline

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Russian, Spanish, Turkish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Contact Management
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software)

## Related Categories

- [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software)
- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (7007 reviews)
3. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18816 reviews)
5. [Pipedrive](https://www.capterra.com.au/software/132666/pipedrive) — 4.5/5 (3064 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1103502/Hotline)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048155/Hotline/> |
| en-AE | <https://www.capterra.ae/software/1103502/Hotline> |
| en-AU | <https://www.capterra.com.au/software/1103502/Hotline> |
| en-CA | <https://www.capterra.ca/software/1103502/Hotline> |
| en-GB | <https://www.capterra.co.uk/software/1103502/Hotline> |
| en-IE | <https://www.capterra.ie/software/1103502/Hotline> |
| en-IL | <https://www.capterra.co.il/software/1103502/Hotline> |
| en-IN | <https://www.capterra.in/software/1103502/Hotline> |
| en-NZ | <https://www.capterra.co.nz/software/1103502/Hotline> |
| en-SG | <https://www.capterra.com.sg/software/1103502/Hotline> |
| en-ZA | <https://www.capterra.co.za/software/1103502/Hotline> |

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