---
description: Learn more about Phano price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Phano Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/34255/customer-retention/software) > [Phano](/software/1103326/Phano)

# Phano

Canonical: https://www.capterra.com.au/software/1103326/Phano

> AI customer success software: daily account diagnostics (churn, expansion, next action) plus meeting briefs, recaps and follow-ups.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Phano?

B2B SaaS companies with recurring revenue. Built for CSMs, Account Managers and Heads of Customer Success who manage client portfolios and need to anticipate churn, renewals and expansion early.

## About the vendor

- **Company**: Phano

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Two plans, self-serve:

Trial (free, 30 days): 
- weekly diagnostics on up to 500 accounts, 
- email delivery, 
- meeting briefs and recaps, and 5 hours of live meeting coaching included. 
No credit card required.

Standard (99 EUR/month, or 990 EUR/year with 2 months free): 
- daily diagnostics on every account, up to 100 customer accounts included (then 1 EUR per additional account per month),
- every delivery channel (email, Slack, Microsoft Teams, CRM fields, webhooks, API and MCP), 
- meeting briefs, structured recaps written to the CRM, follow-up email drafts, and 30 hours of live meeting coaching per month (then 1.50 EUR per extra 30-minute block).

No setup fees. Cancel anytime.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Account Alerts
- Account Management
- Churn Management
- Customer Data Management
- Customer Engagement
- Customer Segmentation
- Engagement Tracking
- Health Score
- Performance Metrics
- Reporting/Analytics
- Retention Tracking
- Revenue Management
- Usage Tracking/Analytics

## Integrations (23 total)

- Aircall
- Amplitude
- Asana
- Attio
- ClickUp
- Gmail
- Google Calendar
- HubSpot CRM
- Intercom
- Jira
- Linear
- Microsoft Outlook
- Microsoft Teams
- Mixpanel
- Notion

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Retention Software](https://www.capterra.com.au/directory/34255/customer-retention/software)

## Related Categories

- [Customer Retention Software](https://www.capterra.com.au/directory/34255/customer-retention/software)
- [Customer Success Software](https://www.capterra.com.au/directory/30961/customer-success/software)

## Alternatives

1. [Custify](https://www.capterra.com.au/software/190125/custify) — 4.9/5 (128 reviews)
2. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1787 reviews)
3. [Hotjar](https://www.capterra.com.au/software/163516/hotjar) — 4.6/5 (543 reviews)
4. [Campaign Monitor by Marigold](https://www.capterra.com.au/software/76928/campaign-monitor) — 4.5/5 (506 reviews)
5. [Xoxoday](https://www.capterra.com.au/software/153149/rewards-platform) — 4.5/5 (266 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1103326/Phano)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047978/Phano/> |
| en-AE | <https://www.capterra.ae/software/1103326/Phano> |
| en-AU | <https://www.capterra.com.au/software/1103326/Phano> |
| en-CA | <https://www.capterra.ca/software/1103326/Phano> |
| en-GB | <https://www.capterra.co.uk/software/1103326/Phano> |
| en-IE | <https://www.capterra.ie/software/1103326/Phano> |
| en-IL | <https://www.capterra.co.il/software/1103326/Phano> |
| en-IN | <https://www.capterra.in/software/1103326/Phano> |
| en-NZ | <https://www.capterra.co.nz/software/1103326/Phano> |
| en-SG | <https://www.capterra.com.sg/software/1103326/Phano> |
| en-ZA | <https://www.capterra.co.za/software/1103326/Phano> |

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