---
description: Learn more about root9 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: root9 Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [root9](/software/1102916/Signal9)

# root9

Canonical: https://www.capterra.com.au/software/1102916/Signal9

> root9 is a modern IT Operations platform that unifies alert management, on-call, and IT service management (ITSM) for IT Operations,
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses root9?

IT Operations, NOC, SRE, DevOps, ITSM, and Signal Operations teams.

## About the vendor

- **Company**: Signal9

## Commercial Context

- **Starting Price**: USD 179.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Aruba, Austria, Bahamas, Belgium, Bermuda, Bosnia and Herzegovina, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Gibraltar and 30 more

## Features

- Alerts/Escalation
- Alerts/Notifications
- Audit Trail
- Automated Routing
- Communications Management
- Incident Management
- Incident Reporting
- Investigation Management
- Knowledge Base Management
- Multi-Channel Communication
- On Call Scheduling
- Prioritization
- Reporting & Statistics
- Self Service Portal
- Status Tracking
- Support Ticket Management
- Task Management
- Ticket Management

## Integrations (56 total)

- AWS Management Console
- Axiom.ai
- Azure DevOps
- Checkly
- Checkmk
- ConnectWise Automate
- Cronitor
- Datadog
- Dynatrace
- Elastic
- Email
- Freshservice
- Grafana
- Graylog
- Health Check

... and 41 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)

## Related Categories

- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)
- [Incident Management Software](https://www.capterra.com.au/directory/31332/incident-management/software)
- [IT Ticketing Systems Software](https://www.capterra.com.au/directory/32623/it-ticketing-systems-software/software)

## Alternatives

1. [ManageEngine ServiceDesk Plus](https://www.capterra.com.au/software/179501/manageengine-service-desk-plus) — 4.4/5 (234 reviews)
2. [HaloITSM](https://www.capterra.com.au/software/200140/haloitsm) — 4.7/5 (44 reviews)
3. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (805 reviews)
4. [NinjaOne](https://www.capterra.com.au/software/165889/ninjaone) — 4.7/5 (298 reviews)
5. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4094 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1102916/Signal9)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047568/Signal9/> |
| en-AE | <https://www.capterra.ae/software/1102916/Signal9> |
| en-AU | <https://www.capterra.com.au/software/1102916/Signal9> |
| en-CA | <https://www.capterra.ca/software/1102916/Signal9> |
| en-GB | <https://www.capterra.co.uk/software/1102916/Signal9> |
| en-IE | <https://www.capterra.ie/software/1102916/Signal9> |
| en-IL | <https://www.capterra.co.il/software/1102916/Signal9> |
| en-IN | <https://www.capterra.in/software/1102916/Signal9> |
| en-NZ | <https://www.capterra.co.nz/software/1102916/Signal9> |
| en-SG | <https://www.capterra.com.sg/software/1102916/Signal9> |
| en-ZA | <https://www.capterra.co.za/software/1102916/Signal9> |

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