---
description: Learn more about Vela price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vela Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Vela](/software/1102682/Vela)

# Vela

Canonical: https://www.capterra.com.au/software/1102682/Vela

> Vela tracks Google reviews, alerting businesses to rating drops, complaint trends, and sentiment shifts for reputation management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Vela?

Vela serves independent, owner-operated local businesses in the US that depend on Google reviews to win new customers and do not have a marketing team or a reputation manager.

## About the vendor

- **Company**: Vela

## Commercial Context

- **Starting Price**: USD 39.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Competitive Analysis
- Customer Experience Management
- Engagement Tracking
- Keyword Tracking
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Reputation Management Software](https://www.capterra.com.au/directory/30750/reputation-management/software)

## Alternatives

1. [Opinew](https://www.capterra.com.au/software/181008/opinew-product-reviews) — 4.8/5 (42 reviews)
2. [Brandwatch](https://www.capterra.com.au/software/157048/brandwatch) — 4.2/5 (255 reviews)
3. [Reviewpro Reputation](https://www.capterra.com.au/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)
4. [Hootsuite](https://www.capterra.com.au/software/121701/hootsuite) — 4.4/5 (3800 reviews)
5. [Trustpilot](https://www.capterra.com.au/software/169618/trustpilot) — 4.5/5 (1205 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1102682/Vela)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047336/Vela/> |
| en-AE | <https://www.capterra.ae/software/1102682/Vela> |
| en-AU | <https://www.capterra.com.au/software/1102682/Vela> |
| en-CA | <https://www.capterra.ca/software/1102682/Vela> |
| en-GB | <https://www.capterra.co.uk/software/1102682/Vela> |
| en-IE | <https://www.capterra.ie/software/1102682/Vela> |
| en-IL | <https://www.capterra.co.il/software/1102682/Vela> |
| en-IN | <https://www.capterra.in/software/1102682/Vela> |
| en-NZ | <https://www.capterra.co.nz/software/1102682/Vela> |
| en-SG | <https://www.capterra.com.sg/software/1102682/Vela> |
| en-ZA | <https://www.capterra.co.za/software/1102682/Vela> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Vela","description":"Vela is reputation monitoring software that analyzes Google Business reviews to detect rating changes, complaint patterns, and sentiment shifts. It connects securely to Google Business profiles via API, avoiding the need for login credentials and allowing access revocation anytime. Vela provides real-time alerts for rating deviations, detailing timeframe, review count, and change magnitude. The software's pattern recognition engine identifies recurring complaints, such as wait times or parking issues, with spike metrics aiding operational decisions. Sentiment analysis detects mood shifts in feedback, offering early warnings for rising negativity even if ratings stay stable. A Reputation Health Score consolidates data into a single metric, summarizing reputation status. Weekly email summaries update on rating movements, complaint themes, and sentiment trends. Vela focuses on analyzing existing reviews, serving as a diagnostic tool for understanding feedback and addressing challenges.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/29e2128d-ec9b-414c-a149-581d0cb8e800.png","url":"https://www.capterra.com.au/software/1102682/Vela","@id":"https://www.capterra.com.au/software/1102682/Vela#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/software/1102682/Vela#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Vela?","@type":"Question","acceptedAnswer":{"text":"Vela is reputation monitoring software that analyzes Google Business reviews to detect rating changes, complaint patterns, and sentiment shifts. It connects securely to Google Business profiles via API, avoiding the need for login credentials and allowing access revocation anytime. Vela provides real-time alerts for rating deviations, detailing timeframe, review count, and change magnitude. The software's pattern recognition engine identifies recurring complaints, such as wait times or parking issues, with spike metrics aiding operational decisions. Sentiment analysis detects mood shifts in feedback, offering early warnings for rising negativity even if ratings stay stable. A Reputation Health Score consolidates data into a single metric, summarizing reputation status. Weekly email summaries update on rating movements, complaint themes, and sentiment trends. Vela focuses on analyzing existing reviews, serving as a diagnostic tool for understanding feedback and addressing challenges.","@type":"Answer"}},{"name":"Who Uses Vela?","@type":"Question","acceptedAnswer":{"text":"Vela serves independent, owner-operated local businesses in the US that depend on Google reviews to win new customers and do not have a marketing team or a reputation manager.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1102682/Vela#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/30750/reputation-management/software","@type":"ListItem"},{"name":"Vela","position":3,"item":"/software/1102682/Vela","@type":"ListItem"}]}]}
</script>