---
description: Learn more about ChatSense price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatSense Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [ChatSense](/software/1102040/ChatSense)

# ChatSense

Canonical: https://www.capterra.com.au/software/1102040/ChatSense

> ChatSense unifies WhatsApp, Instagram, and email, using AI to automate responses and boost sales conversions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ChatSense?

Brasil / LATAM

## About the vendor

- **Company**: VertexHub

## Commercial Context

- **Starting Price**: BRL 299.90
- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Brazil

## Features

- CRM
- Content Management
- Interaction Tracking
- Multi-Channel Communication

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4086 reviews)
2. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3465 reviews)
4. [WhatsApp](https://www.capterra.com.au/software/180345/whatsapp) — 4.7/5 (16417 reviews)
5. [Telegram](https://www.capterra.com.au/software/180347/telegram) — 4.7/5 (6428 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1102040/ChatSense)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046693/ChatSense/> |
| en-AE | <https://www.capterra.ae/software/1102040/ChatSense> |
| en-AU | <https://www.capterra.com.au/software/1102040/ChatSense> |
| en-CA | <https://www.capterra.ca/software/1102040/ChatSense> |
| en-GB | <https://www.capterra.co.uk/software/1102040/ChatSense> |
| en-IE | <https://www.capterra.ie/software/1102040/ChatSense> |
| en-IL | <https://www.capterra.co.il/software/1102040/ChatSense> |
| en-IN | <https://www.capterra.in/software/1102040/ChatSense> |
| en-NZ | <https://www.capterra.co.nz/software/1102040/ChatSense> |
| en-SG | <https://www.capterra.com.sg/software/1102040/ChatSense> |
| en-ZA | <https://www.capterra.co.za/software/1102040/ChatSense> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"ChatSense","description":"ChatSense is a platform that unifies messaging from WhatsApp, Instagram, Messenger, Telegram, and Gmail into one inbox, reducing response times by consolidating conversations. AI agents, powered by Gemma 4, handle inquiries, qualify leads, and route conversations to human agents, allowing human teams to focus on complex issues. The platform includes CRM features like deal pipelines, activity tracking, and conversation timelines. Google Meet integration enables meeting scheduling within the system. Analytics tools offer insights into response times and customer satisfaction. Automation includes bot workflows and intelligent routing. Security features include post-quantum encryption and compliance with Brazilian data regulations. White-label customization allows use of custom domains and branding. Mobile apps for iOS and Android are in development for real-time management and media sharing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/70e57f2d-00d7-4824-ac1b-8fbbaf3eec41.png","url":"https://www.capterra.com.au/software/1102040/ChatSense","@id":"https://www.capterra.com.au/software/1102040/ChatSense#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"299.9","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios"},{"@id":"https://www.capterra.com.au/software/1102040/ChatSense#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is ChatSense?","@type":"Question","acceptedAnswer":{"text":"ChatSense is a platform that unifies messaging from WhatsApp, Instagram, Messenger, Telegram, and Gmail into one inbox, reducing response times by consolidating conversations. AI agents, powered by Gemma 4, handle inquiries, qualify leads, and route conversations to human agents, allowing human teams to focus on complex issues. The platform includes CRM features like deal pipelines, activity tracking, and conversation timelines. Google Meet integration enables meeting scheduling within the system. Analytics tools offer insights into response times and customer satisfaction. Automation includes bot workflows and intelligent routing. Security features include post-quantum encryption and compliance with Brazilian data regulations. White-label customization allows use of custom domains and branding. Mobile apps for iOS and Android are in development for real-time management and media sharing.","@type":"Answer"}},{"name":"Who Uses ChatSense?","@type":"Question","acceptedAnswer":{"text":"Brasil / LATAM","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1102040/ChatSense#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"ChatSense","position":3,"item":"/software/1102040/ChatSense","@type":"ListItem"}]}]}
</script>
