---
description: Learn more about customers.new price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: customers.new Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [customers.new](/software/1101923/customers-new)

# customers.new

Canonical: https://www.capterra.com.au/software/1101923/customers-new

> CUSTOMERS.new is a free AI chatbot that helps small businesses deanonymize website visitors into leads without requiring coding skills.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses customers.new?

Local service providers, professional service providers, small e-commerce operators, and agencies or freelancers managing client websites.

## About the vendor

- **Company**: customers.new

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Per Feature (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Japanese, Spanish
- **Available Countries**: United States

## Features

- Automated Responses
- Chatbot
- Code-free Development
- Customer Support
- Language Detection
- Lead Qualification
- Natural Language Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [ChatBot](https://www.capterra.com.au/software/166420/chatbot) — 4.6/5 (66 reviews)
2. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews)
3. [Pipedrive](https://www.capterra.com.au/software/132666/pipedrive) — 4.5/5 (3057 reviews)
4. [Writesonic](https://www.capterra.com.au/software/219972/writesonic) — 4.8/5 (2102 reviews)
5. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1787 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1101923/customers-new)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046588/customers-new/> |
| en-AE | <https://www.capterra.ae/software/1101923/customers-new> |
| en-AU | <https://www.capterra.com.au/software/1101923/customers-new> |
| en-CA | <https://www.capterra.ca/software/1101923/customers-new> |
| en-GB | <https://www.capterra.co.uk/software/1101923/customers-new> |
| en-IE | <https://www.capterra.ie/software/1101923/customers-new> |
| en-IL | <https://www.capterra.co.il/software/1101923/customers-new> |
| en-IN | <https://www.capterra.in/software/1101923/customers-new> |
| en-NZ | <https://www.capterra.co.nz/software/1101923/customers-new> |
| en-SG | <https://www.capterra.com.sg/software/1101923/customers-new> |
| en-ZA | <https://www.capterra.co.za/software/1101923/customers-new> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"customers.new","description":"CUSTOMERS.new is an AI chatbot and lead capture tool that turns website visitors into qualified leads. \n\nIt engages visitors in real-time, answering questions and qualifying interest without requiring coding skills.\n\nThe platform works in four steps: \n\nThe business owner connects their website via URL for AI analysis, adds the chatbot using a code snippet, and the chatbot then greets visitors, answers questions, and qualifies leads. Finally, contact details and conversation summaries are provided for follow-up. \n\nThrough a conversational interface, the chatbot captures visitor questions, intent, and contact details like names and emails. It operates continuously, learns from website content, and allows response refinement for accuracy. \n\nCUSTOMERS.new identifies high-intent prospects and enhances traditional contact forms by engaging visitors who might not otherwise submit their information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9de07f0b-61a6-4b8b-96a2-9c063dde7c36.png","url":"https://www.capterra.com.au/software/1101923/customers-new","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1101923/customers-new#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1101923/customers-new#faqs","mainEntity":[{"name":"What Is customers.new?","@type":"Question","acceptedAnswer":{"text":"CUSTOMERS.new is an AI chatbot and lead capture tool that turns website visitors into qualified leads. It engages visitors in real-time, answering questions and qualifying interest without requiring coding skills.The platform works in four steps: The business owner connects their website via URL for AI analysis, adds the chatbot using a code snippet, and the chatbot then greets visitors, answers questions, and qualifies leads. Finally, contact details and conversation summaries are provided for follow-up. Through a conversational interface, the chatbot captures visitor questions, intent, and contact details like names and emails. It operates continuously, learns from website content, and allows response refinement for accuracy. CUSTOMERS.new identifies high-intent prospects and enhances traditional contact forms by engaging visitors who might not otherwise submit their information.","@type":"Answer"}},{"name":"Who Uses customers.new?","@type":"Question","acceptedAnswer":{"text":"Local service providers, professional service providers, small e-commerce operators, and agencies or freelancers managing client websites.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"customers.new","position":3,"item":"/software/1101923/customers-new","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1101923/customers-new#breadcrumblist"}]}
</script>