---
description: Learn more about Shine price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shine Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Shine](/software/1101914/Shine)

# Shine

Canonical: https://www.capterra.com.au/software/1101914/Shine

> Shine finds and interviews your best customers for you, then turns their words into rich case studies, reviews, ads, and sales proof.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Shine?

Anyone who wants to have an efficient system for finding their most enthusiastic customers and seamlessly turning their stories into marketing assets

## About the vendor

- **Company**: Shine

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Angola, Argentina, Australia, Austria, Bahrain, Belgium, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France and 57 more

## Features

- Advocate Management
- Campaign Management
- Feedback Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- NPS Survey Structure
- Reporting/Analytics
- Survey/Poll Management
- Visual Analytics

## Integrations (4 total)

- HubSpot CRM
- Salesforce Platform
- Slack
- Tremendous

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [Customer Advocacy Software](https://www.capterra.com.au/directory/31435/customer-advocacy/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4086 reviews)
2. [Zoho CRM Plus](https://www.capterra.com.au/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
3. [Zonka Feedback](https://www.capterra.com.au/software/137773/zonka-feedback) — 4.8/5 (68 reviews)
4. [Quality Driven Software](https://www.capterra.com.au/software/159447/quality-driven-software) — 4.9/5 (24 reviews)
5. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (971 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1101914/Shine)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046579/Shine/> |
| en-AE | <https://www.capterra.ae/software/1101914/Shine> |
| en-AU | <https://www.capterra.com.au/software/1101914/Shine> |
| en-CA | <https://www.capterra.ca/software/1101914/Shine> |
| en-GB | <https://www.capterra.co.uk/software/1101914/Shine> |
| en-IE | <https://www.capterra.ie/software/1101914/Shine> |
| en-IL | <https://www.capterra.co.il/software/1101914/Shine> |
| en-IN | <https://www.capterra.in/software/1101914/Shine> |
| en-NZ | <https://www.capterra.co.nz/software/1101914/Shine> |
| en-SG | <https://www.capterra.com.sg/software/1101914/Shine> |
| en-ZA | <https://www.capterra.co.za/software/1101914/Shine> |

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