---
description: Learn more about HoteliaOS price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HoteliaOS Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [HoteliaOS](/software/1101370/HoteliaOS)

# HoteliaOS

Canonical: https://www.capterra.com.au/software/1101370/HoteliaOS

> Review response automation for boutique hotels across Google, Booking.com, TripAdvisor, Agoda, and Trip, with multi-language support
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses HoteliaOS?

HoteliaOS serves boutique hotels (1-50 rooms) without dedicated marketing teams. Built for owner-operators and GMs who need AI review responses across Google, TripAdvisor, Booking, Agoda, and Trip.com

## About the vendor

- **Company**: HoteliaOS

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Hong Kong SAR China, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam

## Features

- Dashboard
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)

## Alternatives

1. [Opinew](https://www.capterra.com.au/software/181008/opinew-product-reviews) — 4.8/5 (42 reviews)
2. [Okendo](https://www.capterra.com.au/software/176189/okendo) — 4.9/5 (228 reviews)
3. [Reviewpro Reputation](https://www.capterra.com.au/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)
4. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1465 reviews)
5. [Trustpilot](https://www.capterra.com.au/software/169618/trustpilot) — 4.5/5 (1205 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1101370/HoteliaOS)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046040/HoteliaOS/> |
| en-AE | <https://www.capterra.ae/software/1101370/HoteliaOS> |
| en-AU | <https://www.capterra.com.au/software/1101370/HoteliaOS> |
| en-CA | <https://www.capterra.ca/software/1101370/HoteliaOS> |
| en-GB | <https://www.capterra.co.uk/software/1101370/HoteliaOS> |
| en-IE | <https://www.capterra.ie/software/1101370/HoteliaOS> |
| en-IL | <https://www.capterra.co.il/software/1101370/HoteliaOS> |
| en-IN | <https://www.capterra.in/software/1101370/HoteliaOS> |
| en-NZ | <https://www.capterra.co.nz/software/1101370/HoteliaOS> |
| en-SG | <https://www.capterra.com.sg/software/1101370/HoteliaOS> |
| en-ZA | <https://www.capterra.co.za/software/1101370/HoteliaOS> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"HoteliaOS","description":"HoteliaOS is guest communication and review management software built for boutique hotels (1–50 rooms), with a focus on Southeast Asia. The platform automates personalized review responses across Google, Booking.com, TripAdvisor, Agoda, and Trip.com — generating replies in seconds while maintaining the hotel's brand voice and supporting multiple languages including Thai, Chinese, and Arabic. Sentiment analysis evaluates guest feedback to surface satisfaction patterns, while topic extraction highlights frequently mentioned aspects such as location, staff, and room quality. Response rate tracking monitors engagement, and weekly AI-generated summaries deliver performance insights to owners. Pre-stay upsell tools drive incremental revenue through room upgrades, early check-in, and airport transfers. Win-back campaigns reconnect with past guests via email or WhatsApp — helping independent hotels reduce OTA dependency and grow direct bookings. Setup requires minimal technical involvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a159f7c3-19b8-4bc5-bedc-0000e5492b47.png","url":"https://www.capterra.com.au/software/1101370/HoteliaOS","@id":"https://www.capterra.com.au/software/1101370/HoteliaOS#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1101370/HoteliaOS#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is HoteliaOS?","@type":"Question","acceptedAnswer":{"text":"HoteliaOS is guest communication and review management software built for boutique hotels (1–50 rooms), with a focus on Southeast Asia. The platform automates personalized review responses across Google, Booking.com, TripAdvisor, Agoda, and Trip.com — generating replies in seconds while maintaining the hotel's brand voice and supporting multiple languages including Thai, Chinese, and Arabic. Sentiment analysis evaluates guest feedback to surface satisfaction patterns, while topic extraction highlights frequently mentioned aspects such as location, staff, and room quality. Response rate tracking monitors engagement, and weekly AI-generated summaries deliver performance insights to owners. Pre-stay upsell tools drive incremental revenue through room upgrades, early check-in, and airport transfers. Win-back campaigns reconnect with past guests via email or WhatsApp — helping independent hotels reduce OTA dependency and grow direct bookings. Setup requires minimal technical involvement.","@type":"Answer"}},{"name":"Who Uses HoteliaOS?","@type":"Question","acceptedAnswer":{"text":"HoteliaOS serves boutique hotels (1-50 rooms) without dedicated marketing teams. Built for owner-operators and GMs who need AI review responses across Google, TripAdvisor, Booking, Agoda, and Trip.com","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1101370/HoteliaOS#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"HoteliaOS","position":3,"item":"/software/1101370/HoteliaOS","@type":"ListItem"}]}]}
</script>