---
description: Learn more about Vigil by Agent Launch price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vigil by Agent Launch Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Vigil by Agent Launch](/software/1101055/Vigil-by-Agent-Launch)

# Vigil by Agent Launch

Canonical: https://www.capterra.com.au/software/1101055/Vigil-by-Agent-Launch

> Vigil by Agent Launch is an AI platform that answers website visitor questions around the clock using a business's knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Vigil by Agent Launch?

Vigil by Agent Launch is for e-commerce, SaaS, healthcare, real estate, professional services, and any business with a website needing automated customer support.

## About the vendor

- **Company**: Right Angles Technologies Inc

## Commercial Context

- **Starting Price**: USD 29.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Knowledge Base Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4086 reviews)
2. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3465 reviews)
4. [RenewityRMA](https://www.capterra.com.au/software/153078/renewityrma) — 4.9/5 (10 reviews)
5. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2213 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1101055/Vigil-by-Agent-Launch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10045724/Vigil-by-Agent-Launch/> |
| en-AE | <https://www.capterra.ae/software/1101055/Vigil-by-Agent-Launch> |
| en-AU | <https://www.capterra.com.au/software/1101055/Vigil-by-Agent-Launch> |
| en-CA | <https://www.capterra.ca/software/1101055/Vigil-by-Agent-Launch> |
| en-GB | <https://www.capterra.co.uk/software/1101055/Vigil-by-Agent-Launch> |
| en-IE | <https://www.capterra.ie/software/1101055/Vigil-by-Agent-Launch> |
| en-IL | <https://www.capterra.co.il/software/1101055/Vigil-by-Agent-Launch> |
| en-IN | <https://www.capterra.in/software/1101055/Vigil-by-Agent-Launch> |
| en-NZ | <https://www.capterra.co.nz/software/1101055/Vigil-by-Agent-Launch> |
| en-SG | <https://www.capterra.com.sg/software/1101055/Vigil-by-Agent-Launch> |
| en-ZA | <https://www.capterra.co.za/software/1101055/Vigil-by-Agent-Launch> |

-----

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