---
description: Learn more about ViewPoint Feedback price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ViewPoint Feedback Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [ViewPoint Feedback](/software/1100506/ViewPoint-Feedback)

# ViewPoint Feedback

Canonical: https://www.capterra.com.au/software/1100506/ViewPoint-Feedback

> ViewPoint Feedback captures real-time customer responses via kiosks, QR codes, and surveys, delivering AI-driven insights.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ViewPoint Feedback?

The product caters to retail, healthcare, transport, education, events, hospitality, community organizations, and public services.

## About the vendor

- **Company**: Claire Moseley

## Commercial Context

- **Starting Price**: GBP 1,350.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Customizable Questions
- Customizable Templates
- Data Import/Export
- Email Marketing
- Feedback Management
- Offline Response Collection
- Question Branching
- Question Library
- Skip Logic

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)

## Alternatives

1. [Constant Contact](https://www.capterra.com.au/software/31898/constant-contact) — 4.3/5 (2937 reviews)
2. [ELMO Software](https://www.capterra.com.au/software/161821/elmo-software) — 4.5/5 (248 reviews)
3. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (971 reviews)
4. [Cint](https://www.capterra.com.au/software/119081/Cint) — 4.3/5 (3 reviews)
5. [SurveyLegend](https://www.capterra.com.au/software/156752/surveylegend) — 4.6/5 (965 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1100506/ViewPoint-Feedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10045172/ViewPoint-Feedback/> |
| en-AE | <https://www.capterra.ae/software/1100506/ViewPoint-Feedback> |
| en-AU | <https://www.capterra.com.au/software/1100506/ViewPoint-Feedback> |
| en-CA | <https://www.capterra.ca/software/1100506/ViewPoint-Feedback> |
| en-GB | <https://www.capterra.co.uk/software/1100506/ViewPoint-Feedback> |
| en-IE | <https://www.capterra.ie/software/1100506/ViewPoint-Feedback> |
| en-IL | <https://www.capterra.co.il/software/1100506/ViewPoint-Feedback> |
| en-IN | <https://www.capterra.in/software/1100506/ViewPoint-Feedback> |
| en-NZ | <https://www.capterra.co.nz/software/1100506/ViewPoint-Feedback> |
| en-SG | <https://www.capterra.com.sg/software/1100506/ViewPoint-Feedback> |
| en-ZA | <https://www.capterra.co.za/software/1100506/ViewPoint-Feedback> |

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