---
description: Learn more about Ben by Ninedix price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ben by Ninedix Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Ben by Ninedix](/software/1100173/Ben-by-Ninedix)

# Ben by Ninedix

Canonical: https://www.capterra.com.au/software/1100173/Ben-by-Ninedix

> Ben is the virtual assistant for hotels that answers guests in real time, in 30+ languages, 24/7 — turning doubts into direct bookings
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Ben by Ninedix?

All types of hotels: boutique, rural, urban, resorts, and hotel groups. Decision makers include hotel owners, general managers, and revenue managers looking to increase direct bookings and reduce OTA

## About the vendor

- **Company**: Ninedix

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Responses
- Chatbot
- Customer Support
- Language Detection
- Natural Language Processing
- Query Suggestions

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [ChatBot](https://www.capterra.com.au/software/166420/chatbot) — 4.6/5 (66 reviews)
2. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (30 reviews)
3. [Pipedrive](https://www.capterra.com.au/software/132666/pipedrive) — 4.5/5 (3057 reviews)
4. [Writesonic](https://www.capterra.com.au/software/219972/writesonic) — 4.8/5 (2102 reviews)
5. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1787 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1100173/Ben-by-Ninedix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044836/Ben-by-Ninedix/> |
| en-AE | <https://www.capterra.ae/software/1100173/Ben-by-Ninedix> |
| en-AU | <https://www.capterra.com.au/software/1100173/Ben-by-Ninedix> |
| en-CA | <https://www.capterra.ca/software/1100173/Ben-by-Ninedix> |
| en-GB | <https://www.capterra.co.uk/software/1100173/Ben-by-Ninedix> |
| en-IE | <https://www.capterra.ie/software/1100173/Ben-by-Ninedix> |
| en-IL | <https://www.capterra.co.il/software/1100173/Ben-by-Ninedix> |
| en-IN | <https://www.capterra.in/software/1100173/Ben-by-Ninedix> |
| en-NZ | <https://www.capterra.co.nz/software/1100173/Ben-by-Ninedix> |
| en-SG | <https://www.capterra.com.sg/software/1100173/Ben-by-Ninedix> |
| en-ZA | <https://www.capterra.co.za/software/1100173/Ben-by-Ninedix> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Ben by Ninedix","description":"Ben is the virtual assistant built specifically for hotels. It answers guest inquiries instantly, in any language, at any hour so hotels stop losing bookings to OTAs just because no one was available to respond.\nOperating 24/7, Ben detects the guest's language automatically and replies in under 2 seconds in over 30 languages. It integrates with any property management system and booking engine without infrastructure changes, and goes live in under 48 hours.\nBen works across all channels website chat and WhatsApp maintaining consistent communication quality everywhere. A real-time control panel lets staff monitor conversations and track performance.\nPre-configured with each hotel's specific information, services, and brand voice, Ben communicates naturally never like a scripted bot. It handles check-in questions, room policies, service requests, and upselling opportunities automatically, freeing staff to focus on what matters most.\nCompatible all types hotels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6b87f2f7-96fc-46a2-8887-3944741dbbdd.png","url":"https://www.capterra.com.au/software/1100173/Ben-by-Ninedix","@id":"https://www.capterra.com.au/software/1100173/Ben-by-Ninedix#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/software/1100173/Ben-by-Ninedix#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Ben by Ninedix?","@type":"Question","acceptedAnswer":{"text":"Ben is the virtual assistant built specifically for hotels. It answers guest inquiries instantly, in any language, at any hour so hotels stop losing bookings to OTAs just because no one was available to respond.Operating 24/7, Ben detects the guest's language automatically and replies in under 2 seconds in over 30 languages. It integrates with any property management system and booking engine without infrastructure changes, and goes live in under 48 hours.Ben works across all channels website chat and WhatsApp maintaining consistent communication quality everywhere. A real-time control panel lets staff monitor conversations and track performance.Pre-configured with each hotel's specific information, services, and brand voice, Ben communicates naturally never like a scripted bot. It handles check-in questions, room policies, service requests, and upselling opportunities automatically, freeing staff to focus on what matters most.Compatible all types hotels.","@type":"Answer"}},{"name":"Who Uses Ben by Ninedix?","@type":"Question","acceptedAnswer":{"text":"All types of hotels: boutique, rural, urban, resorts, and hotel groups. Decision makers include hotel owners, general managers, and revenue managers looking to increase direct bookings and reduce OTA","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1100173/Ben-by-Ninedix#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Ben by Ninedix","position":3,"item":"/software/1100173/Ben-by-Ninedix","@type":"ListItem"}]}]}
</script>