---
description: Learn more about Sentient price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sentient Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Sentient](/software/1099809/Sentient)

# Sentient

Canonical: https://www.capterra.com.au/software/1099809/Sentient

> Sentient is a platform that unifies IT service management, enterprise service management, professional services automation, and CRM.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Sentient?

SMBs and enterprises across IT, MSP, healthcare, education, finance, and services industries. Used by IT, operations, support, HR, security, and customer service teams.

## About the vendor

- **Company**: Sentient360

## Commercial Context

- **Starting Price**: USD 20.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Asset Tracking
- Contact Management
- Contract/License Management
- Interaction Tracking
- Knowledge Base Management
- Lead Management
- Multi-Channel Communication
- Project Tracking
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

## Integrations (7 total)

- FortiSIEM
- Google Workspace
- Microsoft 365
- PRTG
- PRTG Enterprise Monitor
- PRTG Hosted Monitor
- SolarWinds Network Configuration Manager

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)

## Related Categories

- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)
- [IT Project Management Software](https://www.capterra.com.au/directory/30952/it-project-management/software)
- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (733 reviews)
2. [ManageEngine ServiceDesk Plus](https://www.capterra.com.au/software/179501/manageengine-service-desk-plus) — 4.4/5 (231 reviews)
3. [HaloITSM](https://www.capterra.com.au/software/200140/haloitsm) — 4.7/5 (44 reviews)
4. [NinjaOne](https://www.capterra.com.au/software/165889/ninjaone) — 4.7/5 (293 reviews)
5. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4081 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1099809/Sentient)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044482/Sentient/> |
| en-AE | <https://www.capterra.ae/software/1099809/Sentient> |
| en-AU | <https://www.capterra.com.au/software/1099809/Sentient> |
| en-CA | <https://www.capterra.ca/software/1099809/Sentient> |
| en-GB | <https://www.capterra.co.uk/software/1099809/Sentient> |
| en-IE | <https://www.capterra.ie/software/1099809/Sentient> |
| en-IL | <https://www.capterra.co.il/software/1099809/Sentient> |
| en-IN | <https://www.capterra.in/software/1099809/Sentient> |
| en-NZ | <https://www.capterra.co.nz/software/1099809/Sentient> |
| en-SG | <https://www.capterra.com.sg/software/1099809/Sentient> |
| en-ZA | <https://www.capterra.co.za/software/1099809/Sentient> |

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