---
description: Learn more about 5S Reviews price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 5S Reviews Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [5S Reviews](/software/1099778/5S-Reviews)

# 5S Reviews

Canonical: https://www.capterra.com.au/software/1099778/5S-Reviews

> 5S Reviews is an AI platform helping businesses manage, respond to, and analyze customer reviews on Google Business Profile.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses 5S Reviews?

Local businesses managing Google reviews — owner-operators in home services (HVAC, plumbing, roofing), restaurants, hotels, med spas, dentistry, auto services, beauty/wellness, and retail.

## About the vendor

- **Company**: 5S Reviews

## Commercial Context

- **Starting Price**: USD 35.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Negative Feedback Management
- Response Management
- Review Request
- Review Sharing
- Sentiment Analysis

## Integrations (3 total)

- ServiceTitan
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Reputation Management Software](https://www.capterra.com.au/directory/30750/reputation-management/software)

## Alternatives

1. [Opinew](https://www.capterra.com.au/software/181008/opinew-product-reviews) — 4.8/5 (42 reviews)
2. [Brandwatch](https://www.capterra.com.au/software/157048/brandwatch) — 4.2/5 (255 reviews)
3. [Reviewpro Reputation](https://www.capterra.com.au/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)
4. [Hootsuite](https://www.capterra.com.au/software/121701/hootsuite) — 4.4/5 (3800 reviews)
5. [Trustpilot](https://www.capterra.com.au/software/169618/trustpilot) — 4.5/5 (1205 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1099778/5S-Reviews)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044453/5S-Reviews/> |
| en-AE | <https://www.capterra.ae/software/1099778/5S-Reviews> |
| en-AU | <https://www.capterra.com.au/software/1099778/5S-Reviews> |
| en-CA | <https://www.capterra.ca/software/1099778/5S-Reviews> |
| en-GB | <https://www.capterra.co.uk/software/1099778/5S-Reviews> |
| en-IE | <https://www.capterra.ie/software/1099778/5S-Reviews> |
| en-IL | <https://www.capterra.co.il/software/1099778/5S-Reviews> |
| en-IN | <https://www.capterra.in/software/1099778/5S-Reviews> |
| en-NZ | <https://www.capterra.co.nz/software/1099778/5S-Reviews> |
| en-SG | <https://www.capterra.com.sg/software/1099778/5S-Reviews> |
| en-ZA | <https://www.capterra.co.za/software/1099778/5S-Reviews> |

-----

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