---
description: Learn more about Trexa price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trexa Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Trexa](/software/1099446/Trexa)

# Trexa

Canonical: https://www.capterra.com.au/software/1099446/Trexa

> Trexa is AI support software for Shopify that automates order tracking and reduces support tickets with branded pages and chatbots.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Trexa?

Trexa caters to Shopify store owners, e-commerce brands, and direct-to-consumer brands seeking AI-powered order tracking and customer support solutions.

## About the vendor

- **Company**: Trexa

## Commercial Context

- **Starting Price**: USD 29.99
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Autonomous Task Execution
- Dashboard
- Natural Language Processing

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (464 reviews)
2. [Shelf](https://www.capterra.com.au/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.com.au/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [mIAgenda](https://www.capterra.com.au/software/1103172/mIAgenda) — 5.0/5 (3 reviews)
5. [AskYura](https://www.capterra.com.au/software/1081181/Yura) — 5.0/5 (2 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1099446/Trexa)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044112/Trexa/> |
| en-AE | <https://www.capterra.ae/software/1099446/Trexa> |
| en-AU | <https://www.capterra.com.au/software/1099446/Trexa> |
| en-CA | <https://www.capterra.ca/software/1099446/Trexa> |
| en-GB | <https://www.capterra.co.uk/software/1099446/Trexa> |
| en-IE | <https://www.capterra.ie/software/1099446/Trexa> |
| en-IL | <https://www.capterra.co.il/software/1099446/Trexa> |
| en-IN | <https://www.capterra.in/software/1099446/Trexa> |
| en-NZ | <https://www.capterra.co.nz/software/1099446/Trexa> |
| en-SG | <https://www.capterra.com.sg/software/1099446/Trexa> |
| en-ZA | <https://www.capterra.co.za/software/1099446/Trexa> |

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