--- description: Learn more about BlueFolder price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BlueFolder Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [BlueFolder](/software/109930/bluefolder) # BlueFolder Canonical: https://www.capterra.com.au/software/109930/bluefolder Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/109930/bluefolder?page=2) > Cloud-based tool that centralizes work order management, job and customer management, scheduling, dispatch, invoicing/payments \& more. > > Verdict: Rated **4.7/5** by 97 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BlueFolder? Designed for equipment-centric service teams in industries such as facilities maintenance, equipment maintenance, warranty service, fire systems, fitness equipment, HVAC, refrigeration, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 97 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fullsteam ## Commercial Context - **Starting Price**: USD 100.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: BlueFolder features pricing plans for companies of any size, in a multitude of industries, from small service businesses with only three users to enterprise level organizations with many users. Three pricing plans (Pro, Pro Plus, Enterprise) allow customers to select the right plan for their needs, and pricing ranges from $100/month to $440/month. Custom pricing is available for large scale enterprise organizations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Asset Tracking - Audit Trail - Availability Management - Billing & Invoicing - Calendar Management - Calendar Sync - Collaboration Tools - Contact Database - Customer Management - Dashboard - Dispatch Management - Document Management - Electronic Payments - Electronic Signature - Equipment Management - Facility Asset Management - Facility Scheduling - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - Historical Reporting - IT Asset Tracking - IT Reporting - Invoice Management - Job Management - Job Tracking - Maintenance Management - Mobile Access - Online Booking - Online Time Clock - Preventive Maintenance - Project Management - Real-Time Notifications - Real-Time Updates - Reminders - Reporting & Statistics - Reporting/Analytics - Resource Management - Scheduling - Self Service Portal - Service History - Support Ticket Management - Task Management - Technician Management - Third-Party Integrations - Ticket Management - Time & Expense Tracking - Work Order Management - Workflow Management ... and 18 more features ## Integrations (6 total) - Google Calendar - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) - [Professional Services Automation Software](https://www.capterra.com.au/directory/16/professional-services-automation/software) - [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software) - [CMMS Software](https://www.capterra.com.au/directory/30032/cmms/software) - [Maintenance Management Software](https://www.capterra.com.au/directory/30058/maintenance-management/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5298 reviews) 2. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1463 reviews) 3. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (466 reviews) 4. [BuildOps](https://www.capterra.com.au/software/194155/buildops) — 4.4/5 (177 reviews) 5. [Service Fusion](https://www.capterra.com.au/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "Practical Field Service Tool That Keeps Jobs and Scheduling Organised" — 4.0/5 > **Khyan** | *22 May 2026* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: BlueFolder is a straightforward field service platform that handles the basics of job management, scheduling, and time tracking without overcomplicating things. From a user perspective, it was easy enough to pick up and use day to day. Job status, customer details, and scheduling were all clear and accessible, which helped keep things moving in a service environment. Time tracking worked well for logging hours against jobs and keeping visibility on work completed. It was simple, consistent, and did the job reliably once you got into the habit of using it properly. Access and connectivity were solid, with the cloud setup making it easy to stay across updates in real time whether in the office or out in the field. From a security point of view, it felt reasonably well controlled at a user level, with role-based access helping ensure job and customer data was kept appropriately restricted. > > **Cons**: The main downside is the user interface, which feels quite dated compared to more modern SaaS platforms. It’s functional, but not particularly intuitive or polished in places. Time tracking, while useful, was fairly basic. It relied heavily on manual entry, with limited automation or smart features, which could feel a bit clunky if you were logging time regularly throughout the day. Some workflows also felt a bit rigid, particularly around reporting and certain job processes, which made it less flexible than other tools. From a security perspective as an end user, there wasn’t much visibility into how things were managed behind the scenes, which is fairly standard, but worth noting. I’ve since moved on from the platform and wasn’t involved in admin or procurement, so I can’t really comment on value for money or customer support. > > Overall, my experience with BlueFolder was positive. It’s a reliable, no-fuss system that does the core job management, scheduling, and time tracking functions well enough for a field service environment. The time tracking feature was useful for keeping visibility on work completed, even if it was fairly basic in how it operated. From a user perspective, it was easy to work with day to day and did what it needed to do without overcomplicating things. The main trade-off is that it’s not the most modern or flexible platform, particularly in terms of UI and workflow design. On security, it felt controlled and appropriately restricted at a user level, which gave confidence in how job and customer data was handled. Overall, a solid operational tool that gets the job done, even if it lacks the polish and flexibility of newer SaaS platforms. ----- ### "Blue Folder Review July 2025" — 4.0/5 > **michael** | *27 July 2025* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: Easy to use. Easy to configure to suit our needs (Service Request Template) Updates / improvements are automatically actioned. Back up assistance is prompt and helpful. Overall experience is good > > **Cons**: Not able to carry out a BLOCK DELETE of items would be my major issue. I appreciate you can make it discontinued - but this still leaves it on the system. As an example we have an ex-supplier with over a 1000 items we could delete We have two independent Blue Folder Systems and were not able to transfer blocks of data between the parent system to the child system as an example had to rebuild the client list - BF did assist with transferring some of the client data across but we should be able to export from one system and import into another system. Some limitations when updating costs in the item list - but it has improved over the years - we have many vendors and price changes at least twice a year for some of them. I export to an excel file - do the changes in the excel file - then import the changes. Item list needs a SORT field to make it easier to manipulate in excel - currently I use the manufacturer field with a code. It works but not the best solution, it is only in the last few years I have been able to do this, in the early days you could not import the manufacturer field after a change ----- ### "Better than others." — 4.0/5 > **Tiffany** | *19 December 2024* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: What has been my admiration of this tool is the effectiveness of uploading photos while creating a record of work. > > **Cons**: So far I have found it to be complex in setup and configuration ----- ### "Maintenance management is straightforward with BlueFolder" — 5.0/5 > **Mehmed Oğuz** | *27 January 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Maintenance management is reduced to be a straightforward task with BlueFolder's features. > > **Cons**: BlueFolder could be a more cost efffective maintenance solution for long term subscriptions. ----- ### "BlueFolder review" — 5.0/5 > **Peter** | *23 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I like most of their support team, they are very responsive and helpful. The security and interface is top notch > > **Cons**: Tho is was difficult to start with due to some technical features and the flows of some content. But it really work it > > it’s a very nice platform and it give me a much better experience, my money doesn’t go to waste. It help me a lot ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/109930/bluefolder?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/109930/bluefolder) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data