--- description: Learn more about BlueFolder price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BlueFolder Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [BlueFolder](/software/109930/bluefolder) # BlueFolder Canonical: https://www.capterra.com.au/software/109930/bluefolder Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/109930/bluefolder?page=2) > Cloud-based tool that centralizes work order management, job and customer management, scheduling, dispatch, invoicing/payments \& more. > > Verdict: Rated **4.7/5** by 92 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BlueFolder? Designed for equipment-centric service teams in industries such as facilities maintenance, equipment maintenance, warranty service, fire systems, fitness equipment, HVAC, refrigeration, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 92 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fullsteam ## Commercial Context - **Starting Price**: USD 100.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: BlueFolder features pricing plans for companies of any size, in a multitude of industries, from small service businesses with only three users to enterprise level organizations with many users. Three pricing plans (Pro, Pro Plus, Enterprise) allow customers to select the right plan for their needs, and pricing ranges from $100/month to $440/month. Custom pricing is available for large scale enterprise organizations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Asset Tracking - Audit Trail - Billing & Invoicing - Calendar Management - Calendar Sync - Collaboration Tools - Contact Database - Customer Management - Dashboard - Document Management - Electronic Payments - Electronic Signature - Equipment Management - Facility Asset Management - Facility Scheduling - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - Historical Reporting - IT Asset Tracking - IT Reporting - Invoice Management - Job Management - Job Tracking - Maintenance Management - Mobile Access - Online Booking - Online Time Clock - Preventive Maintenance - Project Management - Real-Time Notifications - Real-Time Updates - Reminders - Reporting & Statistics - Reporting/Analytics - Resource Management - Scheduling - Self Service Portal - Service History - Support Ticket Management - Task Management - Technician Management - Third-Party Integrations - Ticket Management - Time & Expense Tracking - Work Order Management - Workflow Management ... and 17 more features ## Integrations (6 total) - Google Calendar - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) - [Professional Services Automation Software](https://www.capterra.com.au/directory/16/professional-services-automation/software) - [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software) - [CMMS Software](https://www.capterra.com.au/directory/30032/cmms/software) - [Maintenance Management Software](https://www.capterra.com.au/directory/30058/maintenance-management/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5120 reviews) 2. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1435 reviews) 3. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (425 reviews) 4. [BuildOps](https://www.capterra.com.au/software/194155/buildops) — 4.4/5 (174 reviews) 5. [Service Fusion](https://www.capterra.com.au/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "Blue Folder Review July 2025" — 4.0/5 > **michael** | *27 July 2025* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: Easy to use. Easy to configure to suit our needs (Service Request Template) Updates / improvements are automatically actioned. Back up assistance is prompt and helpful. Overall experience is good > > **Cons**: Not able to carry out a BLOCK DELETE of items would be my major issue. I appreciate you can make it discontinued - but this still leaves it on the system. As an example we have an ex-supplier with over a 1000 items we could delete We have two independent Blue Folder Systems and were not able to transfer blocks of data between the parent system to the child system as an example had to rebuild the client list - BF did assist with transferring some of the client data across but we should be able to export from one system and import into another system. Some limitations when updating costs in the item list - but it has improved over the years - we have many vendors and price changes at least twice a year for some of them. I export to an excel file - do the changes in the excel file - then import the changes. Item list needs a SORT field to make it easier to manipulate in excel - currently I use the manufacturer field with a code. It works but not the best solution, it is only in the last few years I have been able to do this, in the early days you could not import the manufacturer field after a change ----- ### "Bluefolder review" — 5.0/5 > **Ramou** | *19 December 2024* | Capital Markets | Recommendation rating: 9.0/10 > > **Pros**: What i like most is the demo and the free trial, which gives me more courage and confidence to used the sorftware > > **Cons**: It helps me in customer management and mobile access > > My experience with BlueFolder has been amazing. It's really easy to use, and I can quickly search for and track work requests. Entering data is simple, and I can easily send alerts and announcements to our team members across to Keep up the great work ----- ### "I finally found the software I've been looking for\!" — 5.0/5 > **malinda** | *23 May 2024* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: The Blue Folder Team, consisting of Matt and Paulina, listened and worked hard to provide me with everything I needed to make my HVAC service calls software great. I had tried multiple companies, but each one was lacking in some area. Whenever I asked for help, they would say it was a special request and would increase our monthly cost. However, Blue Folder never hesitated to make it work and fulfilled my requests without any additional charges. They are truly awesome. > > **Cons**: The only thing lacking is the Map function. > > Blue Folder is an excellent company that is dedicated to providing software that meets your specific needs. They are attentive and supportive throughout the process. The software is user-friendly and easy to navigate. It allows for easy addition of special fields, tracking of work orders, and generation of reports. I truly believe that the software setup couldn't be any easier. A big thank you to the team at Blue Folder\! Matt and Paulina, thank you for your patience with navigating my request. ----- ### "Great Program for Office and Field." — 5.0/5 > **Danielle** | *26 April 2024* | Industrial Automation | Recommendation rating: 8.0/10 > > **Pros**: The set up of Blue folder took minutes. I sent the information to them and they loaded it up. Everything is easy to figure out and easy to find. > > **Cons**: When you delete something I have not been able to see if it is gone gone or if it is retrievable. There could be a person that accidently deletes information by clicking incorrectly and it may need to be brough back. > > I enjoy every aspect of this system. I am able to allow access to the customers when we get the system built and they will be able to see their information and also to make service calls. ----- ### "Great service software" — 5.0/5 > **NeKesha** | *21 April 2024* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: The overall aesthetics. It’s easy on the easy and easy to work in > > **Cons**: The syncing to Quickbooks, and no real way to keep inventory > > 10/10. The implantation was easy, the support is great, training was also wonderful. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/109930/bluefolder?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/109930/bluefolder) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data