---
description: Learn more about BatchMaster ERP price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: BatchMaster ERP Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [ERP Systems](/directory/9/enterprise-resource-planning/software) > [BatchMaster ERP](/software/1099071/BatchMaster)

# BatchMaster ERP

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> AI-enabled, all-in-one ERP for process manufacturers. Formulation, quality, traceability, inventory, CRM and financials in one system.
> 
> Verdict: Rated **4.4/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BatchMaster ERP?

Growing and established process manufacturers in Food \& Beverage, Chemicals, Nutraceuticals \& Supplements, Pharmaceuticals, and Personal Care \& Cosmetics.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 16 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: eWorkplace Manufacturing

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Canada, Mexico, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounts Payable
- Accounts Receivable
- Alerts/Notifications
- Audit Trail
- Automated Scheduling
- BOM Creation
- Bank Reconciliation
- Barcode/Label Management
- Barcoding/RFID
- Bill of Materials
- Billing & Invoicing
- Budgeting/Forecasting
- CRM
- Cash Flow Management
- Cash Management
- Change Management
- Compliance Management
- Consolidation/Roll-Up
- Cost Management
- Cost Tracking
- Customer Management
- Data Import/Export
- Expense Tracking
- Financial Analysis
- Financial Management
- Financial Reporting
- Forecasting
- General Ledger
- Income & Balance Sheet
- Integrated Business Operations
- Inventory Control
- Inventory Management
- Inventory Tracking
- Item Management
- Lot Tracking
- Maintenance Management
- Order Management
- Production Scheduling
- Project Accounting
- Project Management
- Purchase Order Management
- Quality Control
- Real-Time Data
- Reporting/Analytics
- Shipping Management
- Tax Management
- Work Order Management

... and 60 more features

## Integrations (23 total)

- Alluvia
- Avalara
- BILL Accounts Payable & Receivable
- BigCommerce
- Dynamics 365 Business Central
- LIMS
- LaceUp
- QuickBooks Enterprise
- QuickBooks Online
- SAP Business One
- SPS Commerce
- Sage 100
- Sage 300
- ShipStation
- Shopify

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ERP Systems](https://www.capterra.com.au/directory/9/enterprise-resource-planning/software)

## Related Categories

- [ERP Systems](https://www.capterra.com.au/directory/9/enterprise-resource-planning/software)
- [Distribution Accounting Software](https://www.capterra.com.au/directory/32522/distribution-accounting/software)
- [Advanced Planning & Scheduling (APS) software](https://www.capterra.com.au/directory/32745/aps/software)
- [Capacity Planning Software](https://www.capterra.com.au/directory/32470/capacity-planning/software)
- [Chemical Manufacturing Software](https://www.capterra.com.au/directory/32735/chemical-manufacturing/software)

## Alternatives

1. [MYOB Acumatica](https://www.capterra.com.au/software/179531/myob-advanced) — 4.1/5 (77 reviews)
2. [Kinetic](https://www.capterra.com.au/software/201613/kinetic) — 3.8/5 (176 reviews)
3. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2054 reviews)
4. [Brightpearl](https://www.capterra.com.au/software/124180/brightpearl) — 4.4/5 (197 reviews)
5. [HARMONiQ](https://www.capterra.com.au/software/161163/micronet-distribution-software) (0 reviews)

## Reviews

### "BatchMaster ERP is the greatest thing that we needed" — 5.0/5

> **Teri** | *19 February 2026* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Customer Support has been really great.  Once a trouble ticket is entered, within 24 hrs. it's usually resolved.
> 
> **Cons**: Document Management - would love to see more on the MSDS and essential documents that are needed for regulatory.  As well, standard reports - a better way to modify would be nice.
> 
> Whenever we need something, have a question, whether it is simple or something that needs a little more investigation, all personnel have been available to help and assist in any way that is needed.

-----

### "Reliable System, Highly expandable and Robost" — 4.0/5

> **Chris** | *2 December 2024* | Chemicals | Recommendation rating: 8.0/10
> 
> **Pros**: All in One Software, SAP is rock Solid, reliable and well respected.   BatchMaster running on SAP is can be customized to anything we require although out of the box it's good enough for us.
> 
> **Cons**: the SDS module built in Module is VERY cumbersome and need a COMPLETE over haul, it's slow it's tedious and often causes problems as the entire design of the module is archaic and needs vast improvement.   It should not be using WORD.DOT and it should not accumulate in size when making more than one as the resources required can crash the computer. I know there are addon SDS modules but they can be expensive and also require a lot of time to set up. If this were streamlined I would have given the system a 5/5.
> 
> We have used BM for almost 10 years, most of the issues we have has with the software, were user errors.   The numbers in the system are unquestionable and reliable, we have a lot of faith in the system. and the support is often quick to address our problems.

-----

### "Controller" — 3.0/5

> **Alecia** | *11 December 2024* | Food Production | Recommendation rating: 6.0/10
> 
> **Pros**: It interfaces with our accounting software.
Issuing support tickets is easy \& most of the time are addressed promptly.
> 
> **Cons**: Ease of use/learning different features.  And some features such as using warehouse location, row, aisle, bin \& rack are not capable of using to setup a warehouse and assign specific areas to locate items.  We had to pay additional $ for them to manipulate the program \& hopefully it will work.
> 
> It has been very beneficial for keeping track of inventory, including labor \& overhead costs \& valuating on hand items.  The dashboards are usually helpful but often times I have a problem reconciling transactions.

-----

### "Great Value" — 5.0/5

> **George** | *3 December 2024* | Food Production | Recommendation rating: 8.0/10
> 
> **Pros**: Traceability of lots/raw materials is a breeze, you can track down every single unit of a given product in moments.
> 
> **Cons**: Sometimes the wording used in small specific menus can be a little misleading. Using synonyms for words that native English speakers might call something else.
> 
> Overall our experience has been positive. We had a very difficult and complex use case that BatchMaster was able to support for us through implementation. We required several complex/unique customizations that BatchMaster was able to perform.

-----

### "Business Systems Analyst" — 4.0/5

> **Monika** | *5 December 2024* | Pharmaceuticals | Recommendation rating: 7.0/10
> 
> **Pros**: The complete order to cash process can be fulfilled using BM software
> 
> **Cons**: The production process is bit complex, creation of Batch entry followed by Batch ticket.
> 
> Overall Batchmaster Software is Good Product for Pharma/Nutra Industry

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1099071/BatchMaster)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/13527/BatchMaster/> |
| en-AE | <https://www.capterra.ae/software/1099071/BatchMaster> |
| en-AU | <https://www.capterra.com.au/software/1099071/BatchMaster> |
| en-CA | <https://www.capterra.ca/software/1099071/BatchMaster> |
| en-GB | <https://www.capterra.co.uk/software/1099071/BatchMaster> |
| en-IE | <https://www.capterra.ie/software/1099071/BatchMaster> |
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| en-IN | <https://www.capterra.in/software/1099071/BatchMaster> |
| en-NZ | <https://www.capterra.co.nz/software/1099071/BatchMaster> |
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| en-ZA | <https://www.capterra.co.za/software/1099071/BatchMaster> |

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