---
description: Learn more about Botias price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Botias Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Botias](/software/1098887/Botias)

# Botias

Canonical: https://www.capterra.com.au/software/1098887/Botias

> Botias automates sales, bookings, and support on WhatsApp, Instagram, Messenger, and email for hospitality, clinics, and retail SMBs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Botias?

SMBs (1–50 employees) in hospitality, health clinics, fitness, retail, events, and professional services. Buyers: founders, operations and CX managers, marketing managers, and front-desk teams.

## About the vendor

- **Company**: Botias

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Starter — US$49/mo (annual: US$39/mo, save 20%)

▎ To start automating the basics.

What's included:
- AI usage included, no extra cost
- 1 WhatsApp number
- 1,000 assistant replies / mo
- 1 team user
- Audio (Whisper), images and links
- Vertical-specific WhatsApp templates
- Basic reports
- Email support

---

Growth — US$119/mo (annual: US$95/mo) — Most popular

▎ When you have steady flow and want to scale across channels.

What's included:
- AI usage included, no extra cost
- WhatsApp + Instagram + Messenger + Email + Webchat
- 2,500 assistant replies / mo
- Up to 3 team users
- Installable app on your team's phone
- CRM + segmentation + automatic CSAT
- Mercado Pago + Stripe integrated
- Test two versions of a campaign
- Replies in 50+ languages
- Priority support

---

Business — US$249/mo (annual: US$199/mo)

▎ High volume with advanced integrations and compliance.

What's included:
- AI usage included, no extra cost
- All channels (WA + IG + Messenger + Email + Telegram)
- 6,000 assistant replies / mo
- Unlimited team users
- Connect your system (for developers) — REST API
- Recurring billing (memberships, subscriptions)
- Your WhatsApp catalog, always up to date
- Group customers by behavior
- Audit log for Meta and GDPR
- 99.5% SLA + priority support

---

Enterprise — Custom pricing

▎ For chains, agencies and high volumes — priced on your operation.

What's included:
- AI usage included, no extra cost
- 10,000+ assistant replies / mo — custom volume
- Multi-tenant for agencies and chains
- Custom integrations via API
- Dedicated Customer Success Manager
- Contractual SLA
- White-glove onboarding
- Dedicated infrastructure (optional)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Mexico, Peru, United States, Uruguay

## Features

- AI/Machine Learning
- Automated Responses
- Autonomous Task Execution
- Chatbot
- Communications Management
- Dashboard
- Natural Language Processing

## Integrations (4 total)

- Booking
- Google Calendar
- HubSpot CRM
- Webhook Relay

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.com.au/directory/34696/ai-agents-for-customer-support/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3486 reviews)
2. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
3. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1789 reviews)
4. [TeamSupport](https://www.capterra.com.au/software/87908/teamsupport) — 4.5/5 (850 reviews)
5. [Talkdesk](https://www.capterra.com.au/software/132852/talkdesk) — 4.5/5 (734 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1098887/Botias)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043606/Botias/> |
| en-AE | <https://www.capterra.ae/software/1098887/Botias> |
| en-AU | <https://www.capterra.com.au/software/1098887/Botias> |
| en-CA | <https://www.capterra.ca/software/1098887/Botias> |
| en-GB | <https://www.capterra.co.uk/software/1098887/Botias> |
| en-IE | <https://www.capterra.ie/software/1098887/Botias> |
| en-IL | <https://www.capterra.co.il/software/1098887/Botias> |
| en-IN | <https://www.capterra.in/software/1098887/Botias> |
| en-NZ | <https://www.capterra.co.nz/software/1098887/Botias> |
| en-SG | <https://www.capterra.com.sg/software/1098887/Botias> |
| en-ZA | <https://www.capterra.co.za/software/1098887/Botias> |

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