---
description: Learn more about ClearQ price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ClearQ Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [ClearQ](/software/1098511/ClearQ)

# ClearQ

Canonical: https://www.capterra.com.au/software/1098511/ClearQ

> ClearQ is help desk software that combines human empathy with AI efficiency to deliver enterprise-grade customer support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ClearQ?

ClearQ is designed for customer support teams, IT service desks, enterprise organizations, and companies seeking AI-driven help desk and ticket management solutions.

## About the vendor

- **Company**: ClearQ Support Technologies

## Commercial Context

- **Starting Price**: USD 19.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Automated Routing
- Collaboration Tools
- Incident Management
- Knowledge Base Management
- Prioritization
- Service Level Agreement (SLA) Management
- Support Ticket Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [IT Ticketing Systems Software](https://www.capterra.com.au/directory/32623/it-ticketing-systems-software/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (751 reviews)
2. [ManageEngine ServiceDesk Plus](https://www.capterra.com.au/software/179501/manageengine-service-desk-plus) — 4.4/5 (233 reviews)
3. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4083 reviews)
4. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
5. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5833 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1098511/ClearQ)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043329/ClearQ/> |
| en-AE | <https://www.capterra.ae/software/1098511/ClearQ> |
| en-AU | <https://www.capterra.com.au/software/1098511/ClearQ> |
| en-CA | <https://www.capterra.ca/software/1098511/ClearQ> |
| en-GB | <https://www.capterra.co.uk/software/1098511/ClearQ> |
| en-IE | <https://www.capterra.ie/software/1098511/ClearQ> |
| en-IL | <https://www.capterra.co.il/software/1098511/ClearQ> |
| en-IN | <https://www.capterra.in/software/1098511/ClearQ> |
| en-NZ | <https://www.capterra.co.nz/software/1098511/ClearQ> |
| en-SG | <https://www.capterra.com.sg/software/1098511/ClearQ> |
| en-ZA | <https://www.capterra.co.za/software/1098511/ClearQ> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"ClearQ","description":"ClearQ is a help desk and ticket management software designed to streamline customer support. Using AI, it categorizes, prioritizes, and routes tickets to the right agents, while quick actions and keyboard shortcuts enhance response efficiency. The AI co-pilot generates replies, summarizes conversations, and predicts sentiment, enabling agents to focus on complex issues as routine tasks are automated. Real-time analytics offer insights into service levels and performance through interactive visualizations. ClearQ ensures SOC 2 Type II compliance, advanced role-based access control, and audit logging. Collaboration tools like internal notes, mentions, and shared views keep teams aligned. Integration options include PCI-compliant payment processing within workflows. The platform supports custom workflows, automation rules, single sign-on, SAML authentication, and on-premise deployment, ensuring flexibility for diverse operational needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/854897c7-09c1-47f7-a163-12372824819a.png","url":"https://www.capterra.com.au/software/1098511/ClearQ","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1098511/ClearQ#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1098511/ClearQ#faqs","mainEntity":[{"name":"What Is ClearQ?","@type":"Question","acceptedAnswer":{"text":"ClearQ is a help desk and ticket management software designed to streamline customer support. Using AI, it categorizes, prioritizes, and routes tickets to the right agents, while quick actions and keyboard shortcuts enhance response efficiency. The AI co-pilot generates replies, summarizes conversations, and predicts sentiment, enabling agents to focus on complex issues as routine tasks are automated. Real-time analytics offer insights into service levels and performance through interactive visualizations. ClearQ ensures SOC 2 Type II compliance, advanced role-based access control, and audit logging. Collaboration tools like internal notes, mentions, and shared views keep teams aligned. Integration options include PCI-compliant payment processing within workflows. The platform supports custom workflows, automation rules, single sign-on, SAML authentication, and on-premise deployment, ensuring flexibility for diverse operational needs.","@type":"Answer"}},{"name":"Who Uses ClearQ?","@type":"Question","acceptedAnswer":{"text":"ClearQ is designed for customer support teams, IT service desks, enterprise organizations, and companies seeking AI-driven help desk and ticket management solutions.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"ClearQ","position":3,"item":"/software/1098511/ClearQ","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1098511/ClearQ#breadcrumblist"}]}
</script>
