---
description: Learn more about CityTroops price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CityTroops Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [CityTroops](/software/1098017/CityTroops)

# CityTroops

Canonical: https://www.capterra.com.au/software/1098017/CityTroops

> CityTroops is a field service management software centralizing operations, scheduling, reporting, and team coordination in real time.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CityTroops?

CityTroops caters to trade marketing agencies, pharmaceutical companies, security firms, logistics providers, public agencies, and retail chains.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CityHeroes

## Commercial Context

- **Starting Price**: USD 14.90
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Aruba, Australia, Bahamas, Bermuda, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Japan, Mexico, New Zealand, Panama, Peru, Puerto Rico, Singapore, South Africa and 5 more

## Features

- Dispatch Management
- Electronic Signature
- GPS
- Routing
- Scheduling
- Work Order Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)

## Alternatives

1. [ServiceTitan](https://www.capterra.com.au/software/150053/servicetitan) — 4.3/5 (335 reviews)
2. [Emvisage](https://www.capterra.com.au/software/207576/emvisage-field-workflow-software) — 4.9/5 (13 reviews)
3. [Odoo](https://www.capterra.com.au/software/135618/odoo) — 4.2/5 (1314 reviews)
4. [Fluix](https://www.capterra.com.au/software/141488/fluix) — 4.8/5 (69 reviews)
5. [Quadra](https://www.capterra.com.au/software/183438/quadra) — 4.5/5 (10 reviews)

## Reviews

### "Plug-and-Play Solution for Effective Field Team Management" — 5.0/5

> **Pablo** | *17 June 2026* | Dairy | Recommendation rating: 9.0/10
> 
> **Pros**: CityTroops has helped us digitize and simplify our field workforce management and control processes. The platform ensures routine compliance, provides evidence of executed activities, and adds an extra layer of control through geolocation and georeferenced visits. We particularly value how reports are linked directly to customers, making it easier to track execution and gain actionable insights. The solution is truly plug-and-play, with a very fast implementation process—in our experience, deployment was practically immediate. Additionally, the support team is highly responsive and provides quick assistance whenever needed. The combination of ease of use, visibility, accountability, and operational control makes CityTroops a valuable tool for managing field operations.
> 
> **Cons**: While the platform is highly effective, additional dashboard personalization and customization options would further enhance the user experience. Another area for improvement is the web application's performance when handling large volumes of images.
> 
> Our overall experience with CityTroops has been extremely positive. Today, it is an essential part of our daily operations and has significantly improved the way we manage and monitor our field merchandising team. The platform has helped us structure and standardize information, reporting, and execution tracking, providing a level of visibility and control that was previously difficult to achieve.
The ability to monitor field activities in real time, verify execution through georeferenced evidence, and track customer coverage has added substantial value to our commercial management processes. CityTroops has increased accountability, improved decision-making, and provided greater transparency across our operations. In fact, the benefits have been so significant that returning to our previous way of working is practically unthinkable. It has become a key tool for driving efficiency, execution excellence, and field team performance.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1098017/CityTroops)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10042985/CityTroops/> |
| en-AE | <https://www.capterra.ae/software/1098017/CityTroops> |
| en-AU | <https://www.capterra.com.au/software/1098017/CityTroops> |
| en-CA | <https://www.capterra.ca/software/1098017/CityTroops> |
| en-GB | <https://www.capterra.co.uk/software/1098017/CityTroops> |
| en-IE | <https://www.capterra.ie/software/1098017/CityTroops> |
| en-IL | <https://www.capterra.co.il/software/1098017/CityTroops> |
| en-IN | <https://www.capterra.in/software/1098017/CityTroops> |
| en-NZ | <https://www.capterra.co.nz/software/1098017/CityTroops> |
| en-SG | <https://www.capterra.com.sg/software/1098017/CityTroops> |
| en-ZA | <https://www.capterra.co.za/software/1098017/CityTroops> |

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