---
description: Learn more about Zalena price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zalena Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Zalena](/software/1097327/Zalena)

# Zalena

Canonical: https://www.capterra.com.au/software/1097327/Zalena

> Conversational AI assistant that handles customer calls, messages, and direct messages across channels, even after business hours.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Zalena?

Built for Small business owner ,Dentist and dental practices, lawyers and law firms,home services contractors, Solo professionals.

## About the vendor

- **Company**: Datalya

## Commercial Context

- **Starting Price**: USD 29.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States

## Features

- Chat/Messaging
- Customisable Branding
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Integrations (6 total)

- Calendly
- Google Calendar
- HubSpot CRM
- SMS
- Shopify
- WebsiteChat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3425 reviews)
2. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.7/5 (28 reviews)
3. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4079 reviews)
4. [Social Intents](https://www.capterra.com.au/software/211547/social-intents) — 4.7/5 (10 reviews)
5. [Helpfruit](https://www.capterra.com.au/software/209117/Helpfruit) — 4.6/5 (11 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1097327/Zalena)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10042540/Zalena/> |
| en-AE | <https://www.capterra.ae/software/1097327/Zalena> |
| en-AU | <https://www.capterra.com.au/software/1097327/Zalena> |
| en-CA | <https://www.capterra.ca/software/1097327/Zalena> |
| en-GB | <https://www.capterra.co.uk/software/1097327/Zalena> |
| en-IE | <https://www.capterra.ie/software/1097327/Zalena> |
| en-IL | <https://www.capterra.co.il/software/1097327/Zalena> |
| en-IN | <https://www.capterra.in/software/1097327/Zalena> |
| en-NZ | <https://www.capterra.co.nz/software/1097327/Zalena> |
| en-SG | <https://www.capterra.com.sg/software/1097327/Zalena> |
| en-ZA | <https://www.capterra.co.za/software/1097327/Zalena> |

-----

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