---
description: Learn more about Certyneo price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Certyneo Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Certyneo](/software/1096701/Certyneo)

# Certyneo

Canonical: https://www.capterra.com.au/software/1096701/Certyneo

> French B2B platform for e-signature, AI contracts \& KYC. eIDAS-conform, RGPD-native. French data hosting. Free tier from €0/month.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Certyneo?

Certyneo serves legal professionals, real estate agencies, healthcare providers, human resources departments, and organizations seeking eIDAS-compliant electronic signature solutions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Certyneo

## Commercial Context

- **Starting Price**: EUR 9.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: All prices are EUR / month / user, billed monthly. Annual billing = 2 months free (~17% off): Personnel EUR 7.50/mo, Standard EUR 16/mo, Business EUR 33/mo, Business Pro EUR 82/mo.

Qualified Electronic Signature (QES, eIDAS) is available from the Standard tier onwards at EUR 9.90 per signature, billed pay-as-you-go, no committed minimum. QES is delivered via a Qualified Trust Service Provider (QTSP) on the EU trusted list — legally equivalent to a handwritten signature across the EU under Article 25(2) eIDAS.

SMS-OTP authentication (for Advanced eIDAS signature, AES) is included in each tier's monthly quota; overage at EUR 0.18 / SMS.

Video KYC identity capture is included from the Standard tier (overage at EUR 1.50 / capture). Bundled captures: Business 5, Business Pro 30.

Free tier (Gratuit) is permanent — no credit card required, no time limit, no trial gimmick. All paid plans can be tested via the Free tier before upgrading.

Africa/OHADA region: separate pricing (Mobile Money payments via Orange/Wave/MTN). Contact sales for details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Access Controls/Permissions
- Audit Trail
- Data Security
- Document Management
- File Sharing
- Mobile Signature Capture
- Multi-Party Signing
- Reminders
- Status Tracking
- Template Management

## Integrations (14 total)

- HubSpot CRM
- HubSpot CRM Integration for Jira
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Make
- Salesforce Desk
- Salesforce Marketing Cloud
- Salesforce Marketing Cloud Account Engagement
- Salesforce Platform
- Salesforce for Retail
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Digital Signature Software](https://www.capterra.com.au/directory/30739/digital-signature/software)

## Alternatives

1. [SignWell](https://www.capterra.com.au/software/184497/docsketch) — 4.9/5 (2708 reviews)
2. [Docusign](https://www.capterra.com.au/software/121506/Docusign) — 4.7/5 (9386 reviews)
3. [Dropbox Sign](https://www.capterra.com.au/software/144797/hellosign) — 4.7/5 (1447 reviews)
4. [DigiSigner](https://www.capterra.com.au/software/151821/digisigner) — 4.8/5 (1450 reviews)
5. [Xodo Sign](https://www.capterra.com.au/software/160894/eversign) — 4.8/5 (2834 reviews)

## Reviews

### "Made our HR contract workflow finally painless" — 5.0/5

> **Prince** | *26 May 2026* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Bulk send is a lifesaver during onboarding waves — upload a CSV, map the fields, preview, done.
Template library means we stopped reinventing the same contract every Monday.
Audit trail and EU hosting kept our DPO happy from day one — no GDPR back-and-forth.
French-speaking support that actually answers within hours, not a ticketing void.
> 
> **Cons**: Wish there were more native integrations with HRIS platforms (we route through a Zapier-style tool, works fine but adds a layer).
The mobile app does the job but isn't where I'd recommend doing your serious work.
Reasons for choosing Certyneo
Pricing was transparent (no "call us for enterprise"), the team was European, and the product covered 100% of our HR signing needs without forcing us into a higher tier.
> 
> We rolled out Certyneo across our HR team about six months ago to handle employment contracts, addendums, and onboarding NDAs. We were drowning in chased-up signatures over email — now everything goes out in a few clicks and we actually see who's opened what. Our hiring managers picked it up without a single training session, which says everything about the UX.

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### "Solution de signature électronique fiable et équipe technique très réactive" — 5.0/5

> **Steven** | *26 May 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Nous avons intégré Certyneo dans notre plateforme SaaS B2B comme infrastructure de signature électronique eIDAS niveau avancé. Plusieurs points forts qui ont fait la différence :

Niveau juridique : signature eIDAS avancée avec audit trail complet et MFA intégrée, ce qui couvre nos besoins de conformité pour des actes engageants sans avoir à investir dans une PKI maison.
API claire et bien structurée : workflow draft → send → signed cohérent, modèle "envelope" facile à comprendre, gestion des signataires et destinataires bien séparée, support des champs dynamiques (fields\[\]) et de l'ordre de signature.
Support technique exceptionnel : équipe ultra-réactive, à l'écoute des retours, capable de corriger rapidement des points API remontés en intégration. Vrai partenaire technique, pas un simple fournisseur.
Tarification compétitive : licence professionnelle accessible qui rend la signature électronique avancée viable même pour les jeunes éditeurs SaaS, là où la concurrence pratique des tarifs prohibitifs au volume.
Audit trail : la récupération des preuves de signature au format standard (signataires, horodatage, IP, MFA) est précieuse pour notre conformité et pour la traçabilité côté utilisateurs finaux.
> 
> **Cons**: Quelques points perfectibles relevés en phase d'intégration, sur lesquels l'équipe a d'ailleurs été à l'écoute :

Documentation API qui gagnerait à être enrichie avec plus d'exemples de payloads complets et de cas d'usage.
Quelques comportements API qu'il a fallu clarifier en direct avec le support (gestion du redirectUrl, distinction signers vs recipients, templates email expéditeur/destinataire).
Personnalisation des templates email envoyés aux signataires qui mériterait d'être étendue côté self-service.

Rien de bloquant : tous les points remontés ont été traités ou sont en cours de traitement avec un délai très raisonnable.
> 
> Expérience globalement très positive. Nous avons fait le choix de Certyneo après avoir comparé plusieurs solutions du marché (européennes et américaines) et le rapport qualité-prix-conformité s'est imposé naturellement.
L'intégration a été menée en quelques semaines grâce à une API cohérente et à un support technique remarquable. Les quelques points API qui nous ont questionnés ont systématiquement été clarifiés rapidement par l'équipe, avec une vraie volonté d'amélioration continue du produit.
Aujourd'hui, Certyneo est en production sur notre plateforme et sert d'infrastructure de signature pour des actes engageants (procurations, votes par correspondance, validations contractuelles). Aucun incident à déplorer, performance au rendez-vous.
Nous recommandons sans hésitation aux éditeurs SaaS qui cherchent une solution de signature électronique eIDAS avancée européenne, à un tarif raisonnable, avec un support à la hauteur. C'est le genre de partenaire technique qu'on souhaite à toute jeune boîte qui démarre.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1096701/Certyneo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041978/Certyneo/> |
| en-AE | <https://www.capterra.ae/software/1096701/Certyneo> |
| en-AU | <https://www.capterra.com.au/software/1096701/Certyneo> |
| en-CA | <https://www.capterra.ca/software/1096701/Certyneo> |
| en-GB | <https://www.capterra.co.uk/software/1096701/Certyneo> |
| en-IE | <https://www.capterra.ie/software/1096701/Certyneo> |
| en-IL | <https://www.capterra.co.il/software/1096701/Certyneo> |
| en-IN | <https://www.capterra.in/software/1096701/Certyneo> |
| en-NZ | <https://www.capterra.co.nz/software/1096701/Certyneo> |
| en-SG | <https://www.capterra.com.sg/software/1096701/Certyneo> |
| en-ZA | <https://www.capterra.co.za/software/1096701/Certyneo> |

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