---
description: Learn more about Shopao price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shopao Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Shopao](/software/1096180/Shopao)

# Shopao

Canonical: https://www.capterra.com.au/software/1096180/Shopao

> Shopao is an AI platform that generates personalized responses to buyer inquiries on Mercado Libre to boost conversions and sales.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Shopao?

Shopao caters to e-commerce sellers, online retailers, Mercado Libre vendors, and businesses seeking AI-driven sales automation.

## About the vendor

- **Company**: shopao.io

## Commercial Context

- **Starting Price**: USD 47.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Pricing Details&#10;Free Plan:&#10;&#10;Price: $0/month.&#10;&#10;Best for: Sellers looking to test the AI agent without commitments.&#10;&#10;Key Features: Includes 30 AI-processed questions per month, response review dashboard, basic Mercado Libre integration, and access to industry insights via the blog.&#10;&#10;Pro Plan (Most Popular):&#10;&#10;Price: $47/month.&#10;&#10;Best for: Active sellers requiring full automation and priority management.&#10;&#10;Key Features: Includes unlimited AI-processed questions, urgency-based response prioritization, a fully customizable seller profile for the AI agent, real-time WhatsApp alerts for urgent inquiries, and VIP support.&#10;&#10;All Plans Include:&#10;&#10;Automatic updates for the Mercado Libre integration.&#10;&#10;Access to the centralized command center for editing and approving responses.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Uruguay

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Natural Language Processing
- Pre-Configured Bot

## Integrations (1 total)

- Mercado

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.capterra.com.au/software/1049484/chatgpt) — 4.4/5 (355 reviews)
2. [Chatbase](https://www.capterra.com.au/software/1053300/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.capterra.com.au/software/1061327/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.com.au/software/204314/wati) — 4.6/5 (203 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1096180/Shopao)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041501/Shopao/> |
| en-AE | <https://www.capterra.ae/software/1096180/Shopao> |
| en-AU | <https://www.capterra.com.au/software/1096180/Shopao> |
| en-CA | <https://www.capterra.ca/software/1096180/Shopao> |
| en-GB | <https://www.capterra.co.uk/software/1096180/Shopao> |
| en-IE | <https://www.capterra.ie/software/1096180/Shopao> |
| en-IL | <https://www.capterra.co.il/software/1096180/Shopao> |
| en-IN | <https://www.capterra.in/software/1096180/Shopao> |
| en-NZ | <https://www.capterra.co.nz/software/1096180/Shopao> |
| en-SG | <https://www.capterra.com.sg/software/1096180/Shopao> |
| en-ZA | <https://www.capterra.co.za/software/1096180/Shopao> |

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