---
description: Learn more about KDesk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: KDesk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [KDesk](/software/1095154/KDesk)

# KDesk

Canonical: https://www.capterra.com.au/software/1095154/KDesk

> KDesk is a service desk platform that combines ticketing, contact management, forms, analytics, automation, and secure access.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses KDesk?

KDesk targets SMBs, MSPs, IT and support teams, SaaS startups, ops and sales teams, plus utilities, field service businesses like plumbers, electricians, HVAC, contractors, and maintenance crews.

## About the vendor

- **Company**: Seraphex

## Commercial Context

- **Starting Price**: USD 18.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing is $18 per user, followed by an additional $50 per month for retention of ticket data over 3 years.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, Mexico, United States

## Features

- Automated Routing
- Data Security
- Inbox Management
- Reporting & Statistics

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4079 reviews)
2. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3425 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18782 reviews)
4. [LiveChat](https://www.capterra.com.au/software/62194/livechat) — 4.6/5 (1723 reviews)
5. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1781 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1095154/KDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10040518/KDesk/> |
| en-AE | <https://www.capterra.ae/software/1095154/KDesk> |
| en-AU | <https://www.capterra.com.au/software/1095154/KDesk> |
| en-CA | <https://www.capterra.ca/software/1095154/KDesk> |
| en-GB | <https://www.capterra.co.uk/software/1095154/KDesk> |
| en-IE | <https://www.capterra.ie/software/1095154/KDesk> |
| en-IL | <https://www.capterra.co.il/software/1095154/KDesk> |
| en-IN | <https://www.capterra.in/software/1095154/KDesk> |
| en-NZ | <https://www.capterra.co.nz/software/1095154/KDesk> |
| en-SG | <https://www.capterra.com.sg/software/1095154/KDesk> |
| en-ZA | <https://www.capterra.co.za/software/1095154/KDesk> |

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