---
description: Learn more about Userplane price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Userplane Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Screen Recording Software](/directory/31975/screen-recording/software) > [Userplane](/software/1094632/Userplane)

# Userplane

Canonical: https://www.capterra.com.au/software/1094632/Userplane

> Userplane software enables one-click screen recordings, captures logs, network data, and user steps to resolve issues quickly.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Userplane

## Commercial Context

- **Starting Price**: USD 59.00
- **Pricing model**: Flat Rate
- **Pricing Details**: The pricing information is comprehensive for the paid plans, but there is no information available on free versions or trials.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Netherlands, Singapore, Spain, Sweden, United Kingdom, United States

## Features

- Audio Capture
- Collaboration Tools
- File Sharing
- Screen Capture
- Screen Recording Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Screen Recording Software](https://www.capterra.com.au/directory/31975/screen-recording/software)

## Alternatives

1. [ClickLearn](https://www.capterra.com.au/software/1014068/click-learn) — 4.3/5 (22 reviews)
2. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24068 reviews)
3. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14550 reviews)
4. [GoTo Meeting](https://www.capterra.com.au/software/163332/gotomeeting) — 4.4/5 (11525 reviews)
5. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (10968 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1094632/Userplane)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10039996/Userplane/> |
| en-AE | <https://www.capterra.ae/software/1094632/Userplane> |
| en-AU | <https://www.capterra.com.au/software/1094632/Userplane> |
| en-CA | <https://www.capterra.ca/software/1094632/Userplane> |
| en-GB | <https://www.capterra.co.uk/software/1094632/Userplane> |
| en-IE | <https://www.capterra.ie/software/1094632/Userplane> |
| en-IL | <https://www.capterra.co.il/software/1094632/Userplane> |
| en-IN | <https://www.capterra.in/software/1094632/Userplane> |
| en-NZ | <https://www.capterra.co.nz/software/1094632/Userplane> |
| en-SG | <https://www.capterra.com.sg/software/1094632/Userplane> |
| en-ZA | <https://www.capterra.co.za/software/1094632/Userplane> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Userplane","description":"Userplane is customer support software that enables one-click screen recordings to resolve issues faster. The platform captures console logs, network activity, and user steps, giving support teams full visibility to address problems on the first contact and reduce back-and-forth communication.\n\nThe software integrates with platforms like Intercom, Zendesk, and Slack, allowing agents to request and view recordings directly within their existing tools. Userplane also blurs sensitive data and redacts confidential information to help maintain compliance and customer trust.\n\nUserplane captures issues from the customer's perspective to help identify root causes. The platform operates on a flat-rate pricing model with month-to-month billing and no long-term contracts. Userplane supports frameworks including Next.js, React, Vue, Angular, Nuxt, Svelte, Astro, Django, and Rails.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2997bc28-2863-449d-a179-36647acf14ac.png","url":"https://www.capterra.com.au/software/1094632/Userplane","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1094632/Userplane#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1094632/Userplane#faqs","mainEntity":[{"name":"What Is Userplane?","@type":"Question","acceptedAnswer":{"text":"Userplane is customer support software that enables one-click screen recordings to resolve issues faster. The platform captures console logs, network activity, and user steps, giving support teams full visibility to address problems on the first contact and reduce back-and-forth communication.The software integrates with platforms like Intercom, Zendesk, and Slack, allowing agents to request and view recordings directly within their existing tools. Userplane also blurs sensitive data and redacts confidential information to help maintain compliance and customer trust.Userplane captures issues from the customer's perspective to help identify root causes. The platform operates on a flat-rate pricing model with month-to-month billing and no long-term contracts. Userplane supports frameworks including Next.js, React, Vue, Angular, Nuxt, Svelte, Astro, Django, and Rails.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Screen Recording Software","position":2,"item":"/directory/31975/screen-recording/software","@type":"ListItem"},{"name":"Userplane","position":3,"item":"/software/1094632/Userplane","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1094632/Userplane#breadcrumblist"}]}
</script>
