--- description: Learn more about TheraSaaS price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TheraSaaS Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [TheraSaaS](/software/1094553/TheraSaaS) # TheraSaaS Canonical: https://www.capterra.com.au/software/1094553/TheraSaaS Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/1094553/TheraSaaS?page=2) > TheraSaaS is a HIPAA-compliant CRM built specifically for mental health group practices. > > Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TheraSaaS? TheraSaaS is designed for therapists, mental health practices, counseling centers, group practice owners, intake coordinators, and private practices. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 11 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: TheraSaaS ## Commercial Context - **Starting Price**: USD 197.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Appointment Management - Campaign Management - Contact Management - Document Management - Lead Management - Marketing Automation - Mobile Access - Patient Communications ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Healthcare CRM Software](https://www.capterra.com.au/directory/30976/healthcare-crm/software) ## Alternatives 1. [Carepatron](https://www.capterra.com.au/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [BestoSys](https://www.capterra.com.au/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18790 reviews) 4. [ShiftCare](https://www.capterra.com.au/software/1016141/shiftcare) — 4.6/5 (145 reviews) 5. [BestNotes](https://www.capterra.com.au/software/73807/bestnotes) — 4.5/5 (198 reviews) ## Reviews ### "The very BEST CRM for our private practice\!" — 5.0/5 > **Jaclyn** | *1 May 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: TheraSaaS is the only CRM for our private practice not just because of it's incredible capabilities and constant improvements, but it's easy to use and a great value for the money. > > **Cons**: I'm not sure there is anything that I dislike about TheraSaaS. It literally does everything our business needs it to do... and some. > > We've been using TheraSaaS for about 4 years now and it's never disappointed. The support staff is amazing. They are so responsive. It's the only customer relationship management software I would actually recommend. ----- ### "We just wish we started with TheraSaaS sooner\!" — 5.0/5 > **Stacy** | *23 June 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I only wish we started with TheraSaaS sooner\! Once things are set up, the time saved and interconnection of systems are an ongoing benefit to your practice and a significant savings to our bottom line, reducing admin costs and marketing costs. We now use the templates for our newsletters, having a marketing plan, intake process, with automated posts and responses, and our contacts, referrals, and client base continues to grow in one platform. > > **Cons**: Not much to say here. I wish I had started with TheraSaaS sooner. I can say I don't miss our old spreadsheets. It can take a minute to get things set up, and there is an upfront expense, but it is well worth it\! The quick responses and tech support are exceptional. > > We recommend TheraSaaS to anyone looking to strengthen their intake process, marketing, and limit paying multiple platforms to do what TheraSaaS can do all-in-one\! ----- ### "Good Experience" — 3.0/5 > **Kasey** | *5 May 2026* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Their customer service is incredibly responsive. Anytime I’ve had a question or needed help problem-solving, the TheraSaaS team has always been quick to help and come up with a solution. The dashboard is also a great resource. I enjoy having one system to keep everything streamlined. > > **Cons**: I wish the conversations feature had a more user-friendly layout. It would also be helpful to have a function that flags opportunities we haven’t heard back from within 48 hours, making follow-up easier and more efficient. Sometimes when there’s an issue, and I meet with someone to resolve it, I feel like we’re fully aligned on what I’m asking for. However, once the fix is implemented, other issues sometimes come up that I hadn’t anticipated. When I submit a support ticket afterward, I’m sometimes connected with a different customer service representative and find myself needing to re-explain why things were originally set up a certain way. That can be a bit tiresome, though I understand there’s no perfect system or solution. > > Overall, TheraSaaS has been very helpful. There was definitely a learning curve at the beginning, but after using it for several months, it has become much easier to navigate and use effectively. I know there are still many features we haven’t fully utilized yet, so we’re excited to continue exploring and making the most of everything it has to offer. ----- ### "Worth Every Penny and More" — 5.0/5 > **Susan** | *13 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: There is so much I love. I don't know what I like most because the visual pipeline is amazing and keeps me organized, the workflow automation and template options are top-notch, and hands down it has the best customer support I have ever gotten from a software company. The Support is not only fast and responsive, but it is also personal. > > **Cons**: Initially, the price for a CRM felt daunting. That was because I didn't know what I didn't have. The price is not a con, but initially, before I knew the benefits and all the $$$$ it would save me, I liked that least. But now, honestly, there's nothing I don't like about TheraSaas. > > I've been with TheraSaaS since its very first year, and using this platform has helped me stay true to the most rewarding parts of running my practice, connecting with people. My experience has been nothing short of amazing, truly beyond anything I could have asked for. But what I appreciate most isn't just the features or the efficiency. It's how TheraSaaS helps me stay human. For instance, when a family comes back and fills out a new intake, I can pull up every conversation we've ever had. I know their history, and any team member helping them can see that conversation and pick up the baton, personalizing my intakes even if I have a change in who is replying to the intake. Because of that, my intake replies don't feel like form letters; they feel personal, because they are. Families feel seen and validated from the very first touchpoint because they don't get lost in a system or spreadsheet, and that matters enormously in this field. That kind of continuity is rare in a CRM, and it's something I didn't even know I needed until I had it. It's changed the way I connect with the families I serve. If you're a therapist or practice owner considering TheraSaaS, I can't recommend it enough. I've been here from the beginning, and I'm not going anywhere. ----- ### "Simple, Reliable Platform for Therapy Practice Lead Management" — 5.0/5 > **Verified Reviewer** | *1 May 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about TheraSaaS is how simple and straightforward it is to use. It makes managing client information, conversations, and day-to-day tasks feel much more organized. The layout is clean, and it doesn’t take long to learn, which is really helpful when you’re already busy. The analytics section is robust and can be easily customized for the metrics that are important to your business. > > **Cons**: There are some areas where it could offer more flexibility or customization, especially depending on how you like to structure your workflow. A few features feel a bit limited and could be expanded, as an example, it would be helpful to edit a text message after sent. > > Overall, my experience with TheraSaaS has been positive. It’s been a reliable tool for keeping things organized and running smoothly behind the scenes. It’s especially helpful for managing administrative tasks so I can focus more on clients. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/1094553/TheraSaaS?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1094553/TheraSaaS) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data