---
description: Learn more about Lagoona price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lagoona Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Lagoona](/software/1088978/Lagoona)

# Lagoona

Canonical: https://www.capterra.com.au/software/1088978/Lagoona

> Cloud-based CRM software that centralizes conversations, automates follow-ups, optimizes ads, and analyzes metrics for businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Lagoona?

Marketing agencies, sales departments, advertising professionals, customer service teams, and businesses using WhatsApp, Meta, and Google Ads platforms.

## About the vendor

- **Company**: Lagoona.io

## Commercial Context

- **Starting Price**: MXN 200.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Mexico

## Features

- Contact Management
- Interaction Tracking
- Lead Management
- Workflow Management

## Integrations (2 total)

- Instagram
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Less Annoying CRM](https://www.capterra.com.au/software/118921/less-annoying-crm) — 4.8/5 (645 reviews)
3. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Creatio CRM](https://www.capterra.com.au/software/130149/bpm-online-crm) — 4.7/5 (133 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1088978/Lagoona)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038481/Lagoona/> |
| en-AE | <https://www.capterra.ae/software/1088978/Lagoona> |
| en-AU | <https://www.capterra.com.au/software/1088978/Lagoona> |
| en-CA | <https://www.capterra.ca/software/1088978/Lagoona> |
| en-GB | <https://www.capterra.co.uk/software/1088978/Lagoona> |
| en-IE | <https://www.capterra.ie/software/1088978/Lagoona> |
| en-IL | <https://www.capterra.co.il/software/1088978/Lagoona> |
| en-IN | <https://www.capterra.in/software/1088978/Lagoona> |
| en-NZ | <https://www.capterra.co.nz/software/1088978/Lagoona> |
| en-SG | <https://www.capterra.com.sg/software/1088978/Lagoona> |
| en-ZA | <https://www.capterra.co.za/software/1088978/Lagoona> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Lagoona","description":"Cloud-based CRM software that centralizes customer interactions from WhatsApp, Instagram, calls, and web forms into one interface. It streamlines communication, tracks conversations, monitors response times, and organizes leads across channels. Integrating with Google Ads, Meta Ads, and TikTok Ads, Lagoona connects campaigns with customer data and provides metrics such as CAC, CLTV, and ROAS to measure marketing effectiveness. Conversion funnels and attribution data reveal which channels drive results. The platform automates lead distribution and workflow management, allowing teams to assign conversations, create internal threads, and track performance. It connects to WhatsApp via the Business App and API, enabling message management while retaining phone numbers and contacts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/63ba3d5c-6998-45db-af72-6d547f76df68.jpeg","url":"https://www.capterra.com.au/software/1088978/Lagoona","@id":"https://www.capterra.com.au/software/1088978/Lagoona#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"200","@type":"Offer","priceCurrency":"MXN"},"operatingSystem":"Cloud, Android"},{"@id":"https://www.capterra.com.au/software/1088978/Lagoona#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Lagoona?","@type":"Question","acceptedAnswer":{"text":"Cloud-based CRM software that centralizes customer interactions from WhatsApp, Instagram, calls, and web forms into one interface. It streamlines communication, tracks conversations, monitors response times, and organizes leads across channels. Integrating with Google Ads, Meta Ads, and TikTok Ads, Lagoona connects campaigns with customer data and provides metrics such as CAC, CLTV, and ROAS to measure marketing effectiveness. Conversion funnels and attribution data reveal which channels drive results. The platform automates lead distribution and workflow management, allowing teams to assign conversations, create internal threads, and track performance. It connects to WhatsApp via the Business App and API, enabling message management while retaining phone numbers and contacts.","@type":"Answer"}},{"name":"Who Uses Lagoona?","@type":"Question","acceptedAnswer":{"text":"Marketing agencies, sales departments, advertising professionals, customer service teams, and businesses using WhatsApp, Meta, and Google Ads platforms.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1088978/Lagoona#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Lagoona","position":3,"item":"/software/1088978/Lagoona","@type":"ListItem"}]}]}
</script>