---
description: Learn more about Hermes price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hermes Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Hermes](/software/1087445/Hermes)

# Hermes

Canonical: https://www.capterra.com.au/software/1087445/Hermes

> Web-based and AI-powered chatbot software that optimizes customer engagement, generates responses, streamlines communication, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Hermes?

Hermes Chatbot by Fixein is designed for customer support teams, corporate websites, organizations managing FAQs, and businesses seeking AI-driven communication solutions.

## About the vendor

- **Company**: Fixein

## Commercial Context

- **Pricing model**:  (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bulgarian, Chinese, Dutch, English, French, German, Japanese, Russian, Turkish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 67 more

## Features

- AI/Machine Learning
- Automated Responses
- Automated Routing
- Chatbot
- Code-free Development
- Customer Support
- Language Detection
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Transfers/Routing

## Support Options

- Email/Help Desk
- Chat

## Category

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.8/5 (5 reviews)
2. [Social Intents](https://www.capterra.com.au/software/211547/social-intents) — 4.7/5 (10 reviews)
3. [ChatBot](https://www.capterra.com.au/software/166420/chatbot) — 4.6/5 (66 reviews)
4. [CoSupport AI](https://www.capterra.com.au/software/1061059/cosupport-ai) — 5.0/5 (10 reviews)
5. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1087445/Hermes)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038132/Hermes/> |
| en-AE | <https://www.capterra.ae/software/1087445/Hermes> |
| en-AU | <https://www.capterra.com.au/software/1087445/Hermes> |
| en-CA | <https://www.capterra.ca/software/1087445/Hermes> |
| en-GB | <https://www.capterra.co.uk/software/1087445/Hermes> |
| en-IE | <https://www.capterra.ie/software/1087445/Hermes> |
| en-IL | <https://www.capterra.co.il/software/1087445/Hermes> |
| en-IN | <https://www.capterra.in/software/1087445/Hermes> |
| en-NZ | <https://www.capterra.co.nz/software/1087445/Hermes> |
| en-SG | <https://www.capterra.com.sg/software/1087445/Hermes> |
| en-ZA | <https://www.capterra.co.za/software/1087445/Hermes> |

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