---
description: Learn more about WatBox price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WatBox Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [WatBox](/software/1086971/WatBox)

# WatBox

Canonical: https://www.capterra.com.au/software/1086971/WatBox

> WatBox is an AI-powered Salesforce add-on unifying WhatsApp, SMS, and CTI into one omni-channel customer engagement platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses WatBox?

WatBox caters to real estate, manufacturing, recruitment services, travel and hospitality, immigration law firms, professional services, nonprofits, education, and financial services.

## About the vendor

- **Company**: Inno Valley Works

## Commercial Context

- **Starting Price**: USD 6.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Responses
- Campaign Planning
- Campaign Scheduling
- Contact Management
- Mass Texting
- Scheduled Messaging

## Integrations (3 total)

- ChatGPT
- SMS
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software)

## Alternatives

1. [Sinch Engage](https://www.capterra.com.au/software/187336/sinch-engage) — 4.4/5 (44 reviews)
2. [ClickSend](https://www.capterra.com.au/software/175783/clicksend) — 4.3/5 (93 reviews)
3. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (223 reviews)
4. [Textmagic](https://www.capterra.com.au/software/147342/textmagic) — 4.6/5 (260 reviews)
5. [Mailchimp](https://www.capterra.com.au/software/110228/mailchimp) — 4.5/5 (17572 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1086971/WatBox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037736/WatBox/> |
| en-AE | <https://www.capterra.ae/software/1086971/WatBox> |
| en-AU | <https://www.capterra.com.au/software/1086971/WatBox> |
| en-CA | <https://www.capterra.ca/software/1086971/WatBox> |
| en-GB | <https://www.capterra.co.uk/software/1086971/WatBox> |
| en-IE | <https://www.capterra.ie/software/1086971/WatBox> |
| en-IL | <https://www.capterra.co.il/software/1086971/WatBox> |
| en-IN | <https://www.capterra.in/software/1086971/WatBox> |
| en-NZ | <https://www.capterra.co.nz/software/1086971/WatBox> |
| en-SG | <https://www.capterra.com.sg/software/1086971/WatBox> |
| en-ZA | <https://www.capterra.co.za/software/1086971/WatBox> |

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