---
description: Learn more about Serenna price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Serenna Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/30596/physical-therapy/software) > [Serenna](/software/1086816/Serenna)

# Serenna

Canonical: https://www.capterra.com.au/software/1086816/Serenna

> Serenna is a therapy clinic software offering online scheduling, electronic medical records, billing, and WhatsApp integration.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Serenna?

Serenna is designed for physiotherapy clinics, healthcare providers, and therapy professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vendora Solutions

## Commercial Context

- **Starting Price**: EUR 49.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Autónomo — 29 € / mes&#10;Clínica (2 profesionales) — 49 € / mes&#10;&#10;Extras:&#10;&#10;Profesional adicional — +10 € / mes&#10;WhatsApp automatizado — +5 € / mes
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: Catalan, English, Spanish
- **Available Countries**: Andorra, Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Spain and 1 more

## Features

- Appointment Management
- Billing & Invoicing
- Customisable Forms
- For Physical Therapy
- Practice Management
- Reporting/Analytics

## Integrations (5 total)

- Firebase
- Gemini
- Google Calendar
- Stripe
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Physical Therapy Software](https://www.capterra.com.au/directory/30596/physical-therapy/software)

## Related Categories

- [Physical Therapy Software](https://www.capterra.com.au/directory/30596/physical-therapy/software)
- [Appointment Scheduling Software](https://www.capterra.com.au/directory/30757/appointment-scheduling/software)

## Alternatives

1. [Zanda](https://www.capterra.com.au/software/180530/power-diary) — 4.6/5 (204 reviews)
2. [Nookal](https://www.capterra.com.au/software/190479/nookal) — 4.6/5 (89 reviews)
3. [Cliniko](https://www.capterra.com.au/software/180878/cliniko) — 4.7/5 (23 reviews)
4. [Jezzam](https://www.capterra.com.au/software/170092/jezzam) — 4.9/5 (27 reviews)
5. [Acuity Scheduling](https://www.capterra.com.au/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews)

## Reviews

### "Herramienta práctica y fácil de usar" — 5.0/5

> **Carlos Juan** | *24 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Lo que más me gustó de Serenna es su facilidad de uso. La interfaz es bastante intuitiva, lo que permite adaptarse rápidamente sin necesidad de una curva de aprendizaje muy larga. También destaco la organización de la información y las herramientas que ofrece para optimizar procesos, que realmente ayudan a ahorrar tiempo. Además, se nota que es un software pensado para ser práctico en el día a día.
> 
> **Cons**: En general no encontré grandes puntos negativos. Quizás al inicio toma un poco de tiempo explorar todas las funcionalidades para aprovecharlo al máximo, pero una vez que te familiarizas, la experiencia mejora con creces.
> 
> En general, mi experiencia con Serenna ha sido positiva. Es una herramienta confiable que cumple bien con lo que promete y facilita bastante el trabajo. Considero que es una muy buena opción para quienes buscan algo funcional, claro y eficiente.

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### "Software nuevo pero con gran potencial" — 5.0/5

> **Verified Reviewer** | *23 March 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Es un software nuevo, y los fundadores estan atentos a nuevas mejoras que puedan implementar para que sea especializado para los fisioterapeutas, aun esta por ver como es el resultado final pero promete
> 
> **Cons**: Aun tienen procesos como atención al cliente que ha de mejorar, pero es normal al inicio, hay algunas funciones en beta y otras aun no accesibles que estarán dentro de poco
> 
> Es mejorable, tiene muchos aspectos a mejorar pero la base es enfocada a la fisioterapia y es muy intuitiva aun teniendo características complejas.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1086816/Serenna)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037595/Serenna/> |
| en-AE | <https://www.capterra.ae/software/1086816/Serenna> |
| en-AU | <https://www.capterra.com.au/software/1086816/Serenna> |
| en-CA | <https://www.capterra.ca/software/1086816/Serenna> |
| en-GB | <https://www.capterra.co.uk/software/1086816/Serenna> |
| en-IE | <https://www.capterra.ie/software/1086816/Serenna> |
| en-IL | <https://www.capterra.co.il/software/1086816/Serenna> |
| en-IN | <https://www.capterra.in/software/1086816/Serenna> |
| en-NZ | <https://www.capterra.co.nz/software/1086816/Serenna> |
| en-SG | <https://www.capterra.com.sg/software/1086816/Serenna> |
| en-ZA | <https://www.capterra.co.za/software/1086816/Serenna> |

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