---
description: Learn more about ChatGridAI price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatGridAI Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/30094/knowledge-management/software) > [ChatGridAI](/software/1086443/ChatGridAI)

# ChatGridAI

Canonical: https://www.capterra.com.au/software/1086443/ChatGridAI

> ChatGridAI integrates with Google Chat and Microsoft Teams to provide answers, support, and actions for employees.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ChatGridAI?

ChatGridAI is designed for internal IT help desks and HR teams to answer employee questions and create service requests directly from Microsoft Teams or Google Chat.

## About the vendor

- **Company**: ChatGridAI

## Commercial Context

- **Starting Price**: EUR 5.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Chatbot
- Full Text Search
- Knowledge Base Management
- Natural Language Processing
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)

## Related Categories

- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [Microsoft SharePoint](https://www.capterra.com.au/software/1167/sharepoint) — 4.4/5 (5460 reviews)
2. [Confluence](https://www.capterra.com.au/software/136446/confluence) — 4.5/5 (3715 reviews)
3. [Notion](https://www.capterra.com.au/software/186596/notion) — 4.7/5 (2805 reviews)
4. [Paperpile](https://www.capterra.com.au/software/1015644/paperpile) — 4.8/5 (122 reviews)
5. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5308 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1086443/ChatGridAI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037281/ChatGridAI/> |
| en-AE | <https://www.capterra.ae/software/1086443/ChatGridAI> |
| en-AU | <https://www.capterra.com.au/software/1086443/ChatGridAI> |
| en-CA | <https://www.capterra.ca/software/1086443/ChatGridAI> |
| en-GB | <https://www.capterra.co.uk/software/1086443/ChatGridAI> |
| en-IE | <https://www.capterra.ie/software/1086443/ChatGridAI> |
| en-IL | <https://www.capterra.co.il/software/1086443/ChatGridAI> |
| en-IN | <https://www.capterra.in/software/1086443/ChatGridAI> |
| en-NZ | <https://www.capterra.co.nz/software/1086443/ChatGridAI> |
| en-SG | <https://www.capterra.com.sg/software/1086443/ChatGridAI> |
| en-ZA | <https://www.capterra.co.za/software/1086443/ChatGridAI> |

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