---
description: Learn more about VICIdial price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VICIdial Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [VICIdial](/software/1086009/VICIdial)

# VICIdial

Canonical: https://www.capterra.com.au/software/1086009/VICIdial

> Custom Vicidial services by KingAsterisk Technologies. Tailored UI, API integrations, and advanced reporting to boost your ROI.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses VICIdial?

Designed for international call centers and outreach teams that need reliable phone systems that actually talk to their CRM. We build custom VoIP setups that handle massive call volumes

## About the vendor

- **Company**: Kingasterisk Technologies

## Commercial Context

- **Starting Price**: USD 45.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Support services are available with pricing ranging from $35/hour to $6500/month, depending on the plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Arabic, Chinese, English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Automated Routing
- CRM
- Call Monitoring
- Call Recording
- Call Routing
- Dashboard
- IVR

## Integrations (2 total)

- SuiteCRM
- Vtiger CRM

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (458 reviews)
3. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (223 reviews)
4. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (465 reviews)
5. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1086009/VICIdial)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10036871/VICIdial/> |
| en-AE | <https://www.capterra.ae/software/1086009/VICIdial> |
| en-AU | <https://www.capterra.com.au/software/1086009/VICIdial> |
| en-CA | <https://www.capterra.ca/software/1086009/VICIdial> |
| en-GB | <https://www.capterra.co.uk/software/1086009/VICIdial> |
| en-IE | <https://www.capterra.ie/software/1086009/VICIdial> |
| en-IL | <https://www.capterra.co.il/software/1086009/VICIdial> |
| en-IN | <https://www.capterra.in/software/1086009/VICIdial> |
| en-NZ | <https://www.capterra.co.nz/software/1086009/VICIdial> |
| en-SG | <https://www.capterra.com.sg/software/1086009/VICIdial> |
| en-ZA | <https://www.capterra.co.za/software/1086009/VICIdial> |

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