---
description: Learn more about 8returns price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8returns Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Returns Management Software](/directory/34035/returns-management/software) > [8returns](/software/1085765/8returns)

# 8returns

Canonical: https://www.capterra.com.au/software/1085765/8returns

> Returns and exchange management with analytics, store credit, dynamic rules, and advanced integrations to drive revenue retention.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses 8returns?

8returns caters to fast-growing D2C brands and global mid-market/enterprise retailers. Plus merchants and professionals in ecommerce, logistics, supply chain, operations, and finance roles.

## About the vendor

- **Company**: 8returns

## Commercial Context

- **Starting Price**: EUR 99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 8returns offers simple, transparent pricing that scales with your brand. You can start with a plan tailored to your return volume and feature needs, and upgrade as you grow – without long‑term lock‑in or hidden fees. All plans include a branded self‑service returns portal, core automation and integrations, with advanced options like exchanges, store credit and analytics available on higher tiers. Pricing is based primarily on monthly returns volume and feature scope, so you only pay for what you actually use while keeping the flexibility to adapt your setup as your business evolves.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Alerts/Notifications
- Customer Portal
- Exchange Management
- Label Printing
- Order Tracking
- Refund Management
- Shipping Management
- Warehouse Management

## Integrations (21 total)

- Blue Yonder Warehouse Management
- Descartes Peoplevox
- Descartes pixi
- Gorgias
- Klaviyo
- Magento 2 Order Management
- PayPal
- Pickware
- SCM-Manager
- Sendcloud
- Shopify
- Shopware
- Stripe
- Stripe Billing
- WooCommerce

... and 6 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Returns Management Software](https://www.capterra.com.au/directory/34035/returns-management/software)

## Related Categories

- [Returns Management Software](https://www.capterra.com.au/directory/34035/returns-management/software)
- [Product Analytics Tools](https://www.capterra.com.au/directory/32915/product-analytics/software)

## Alternatives

1. [RenewityRMA](https://www.capterra.com.au/software/153078/renewityrma) — 4.9/5 (10 reviews)
2. [ReturnZap](https://www.capterra.com.au/software/1064184/returnzap) (0 reviews)
3. [Samsara](https://www.capterra.com.au/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews)
4. [AfterShip](https://www.capterra.com.au/software/178663/aftership) — 4.9/5 (466 reviews)
5. [ShippyPro](https://www.capterra.com.au/software/164065/shippypro) — 4.7/5 (152 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1085765/8returns)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10036651/8returns/> |
| en-AE | <https://www.capterra.ae/software/1085765/8returns> |
| en-AU | <https://www.capterra.com.au/software/1085765/8returns> |
| en-CA | <https://www.capterra.ca/software/1085765/8returns> |
| en-GB | <https://www.capterra.co.uk/software/1085765/8returns> |
| en-IE | <https://www.capterra.ie/software/1085765/8returns> |
| en-IL | <https://www.capterra.co.il/software/1085765/8returns> |
| en-IN | <https://www.capterra.in/software/1085765/8returns> |
| en-NZ | <https://www.capterra.co.nz/software/1085765/8returns> |
| en-SG | <https://www.capterra.com.sg/software/1085765/8returns> |
| en-ZA | <https://www.capterra.co.za/software/1085765/8returns> |

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