---
description: Learn more about ES Loyalty price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ES Loyalty Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [ES Loyalty](/software/1085354/ES-Loyalty)

# ES Loyalty

Canonical: https://www.capterra.com.au/software/1085354/ES-Loyalty

> Comprehensive loyalty platform for brands to create personalized rewards programs with automated campaigns and analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ES Loyalty?

ES Loyalty is used by retailers, fuel \&amp; convenience stores, grocery chains, pharmacies, apparel brands, beauty companies, building suppliers, medical distributors, and B2B organizations.

## About the vendor

- **Company**: Exchange Solutions
- **Founded**: 1996

## Commercial Context

- **Starting Price**: USD 20,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Our pricing model is designed to deliver value quickly and scale predictably as your program grows. We prioritize getting clients to market efficiently and cost-effectively, then transition to a structured monthly model that supports long-term partnership and budget certainty.&#10;There is a one-time implementation investment starting at $50,000, which covers integration of the loyalty platform into your existing systems, configuration of program rules and features, and comprehensive testing. Implementation scope is driven by the breadth of loyalty capabilities deployed, the number and complexity of integrations, and any required customization.&#10;Ongoing fees start at $20,000 per month and include licensing, hosting, maintenance, software upgrades, monitoring, SLA support, API management, and data feed management. Monthly fees also include access to loyalty subject-matter experts across client success, analytics, and technology to ensure continuous optimization and strategic program growth.&#10;Our model aligns fees with program scope, feature utilization, integrations, and operational support—ensuring a scalable, transparent structure that supports long-term success.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- CRM
- Campaign Management
- Communication Management
- Customer Activity Tracking
- Customer History
- Engagement Tracking
- Generative AI
- Loyalty Cards
- Loyalty Program
- Marketing Management
- Membership Management
- Multi-Channel Communication
- Multi-Language
- Personalization
- Promotions Management
- Reporting/Analytics
- Rewards Management
- Social Promotion
- Survey/Poll Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [AI Marketing Tools](https://www.capterra.com.au/directory/34136/ai-marketing-tools/software)

## Alternatives

1. [Kangaroo](https://www.capterra.com.au/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews)
2. [White Label Loyalty](https://www.capterra.com.au/software/212226/white-label-loyalty-platform) — 4.7/5 (15 reviews)
3. [Zoho CRM Plus](https://www.capterra.com.au/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
4. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Guusto](https://www.capterra.com.au/software/186209/guusto) — 4.9/5 (3441 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1085354/ES-Loyalty)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10036284/ES-Loyalty/> |
| en-AE | <https://www.capterra.ae/software/1085354/ES-Loyalty> |
| en-AU | <https://www.capterra.com.au/software/1085354/ES-Loyalty> |
| en-CA | <https://www.capterra.ca/software/1085354/ES-Loyalty> |
| en-GB | <https://www.capterra.co.uk/software/1085354/ES-Loyalty> |
| en-IE | <https://www.capterra.ie/software/1085354/ES-Loyalty> |
| en-IL | <https://www.capterra.co.il/software/1085354/ES-Loyalty> |
| en-IN | <https://www.capterra.in/software/1085354/ES-Loyalty> |
| en-NZ | <https://www.capterra.co.nz/software/1085354/ES-Loyalty> |
| en-SG | <https://www.capterra.com.sg/software/1085354/ES-Loyalty> |
| en-ZA | <https://www.capterra.co.za/software/1085354/ES-Loyalty> |

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