---
description: Learn more about Mercately price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mercately Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [Mercately](/software/1085023/Mercately)

# Mercately

Canonical: https://www.capterra.com.au/software/1085023/Mercately

> Cloud-based AI assistant that connects WhatsApp, Instagram, and Facebook to optimize sales with automation and lead management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Mercately?

Mercately caters to e-commerce, retail, education, real estate, automotive, health and wellness, and food service industries.

## About the vendor

- **Company**: Mercately

## Commercial Context

- **Starting Price**: USD 200.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing excludes WhatsApp Business API fees, which are billed separately based on Meta's standard rates. All plans require an active WhatsApp Business API account. Custom enterprise pricing is available for teams with more than 20 agents or specific compliance requirements.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Mexico, Panama, Peru, Puerto Rico, United States, Uruguay

## Features

- AI/Machine Learning
- CRM
- Conversation Intelligence
- Data Entry
- For Sales Teams/Organizations
- Lead Engagement
- Lead Management
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Scheduling

## Integrations (24 total)

- Facebook Business Suite
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Instagram
- Make
- Mercado Pago
- Messenger
- Messenger Bot
- Shopify
- Shopify POS
- Stripe
- TikTok

... and 9 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software)

## Alternatives

1. [Creatio CRM](https://www.capterra.com.au/software/130149/bpm-online-crm) — 4.7/5 (133 reviews)
2. [HubSpot Sales Hub](https://www.capterra.com.au/software/140219/hubspot-saleshub) — 4.5/5 (497 reviews)
3. [Fathom](https://www.capterra.com.au/software/1037530/fathom) — 5.0/5 (807 reviews)
4. [ZoomInfo Copilot](https://www.capterra.com.au/software/1068852/ZoomInfo-Copilot) — 4.3/5 (6 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1085023/Mercately)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10036099/Mercately/> |
| en-AE | <https://www.capterra.ae/software/1085023/Mercately> |
| en-AU | <https://www.capterra.com.au/software/1085023/Mercately> |
| en-CA | <https://www.capterra.ca/software/1085023/Mercately> |
| en-GB | <https://www.capterra.co.uk/software/1085023/Mercately> |
| en-IE | <https://www.capterra.ie/software/1085023/Mercately> |
| en-IL | <https://www.capterra.co.il/software/1085023/Mercately> |
| en-IN | <https://www.capterra.in/software/1085023/Mercately> |
| en-NZ | <https://www.capterra.co.nz/software/1085023/Mercately> |
| en-SG | <https://www.capterra.com.sg/software/1085023/Mercately> |
| en-ZA | <https://www.capterra.co.za/software/1085023/Mercately> |

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