---
description: Learn more about VirtualText price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VirtualText Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [VirtualText](/software/1084848/VirtualText)

# VirtualText

Canonical: https://www.capterra.com.au/software/1084848/VirtualText

> Live chat platform that helps businesses combine SMS, MMS, and webchat in one shared inbox with AI assistance.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: VirtualPBX
- **Location**: San Jose, US
- **Founded**: 1997

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Automated Responses
- Autoresponders
- Chat/Messaging
- Chatbot
- Customer Support
- Customisable Branding
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History

## Integrations (3 total)

- Pipedrive
- Shopify
- Stripe

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Text](https://www.capterra.com.au/software/1078275/Text-App) — 4.8/5 (5 reviews)
4. [SparrowDesk](https://www.capterra.com.au/software/1080629/SparrowDesk) (0 reviews)
5. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1084848/VirtualText)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035962/VirtualText/> |
| en-AE | <https://www.capterra.ae/software/1084848/VirtualText> |
| en-AU | <https://www.capterra.com.au/software/1084848/VirtualText> |
| en-CA | <https://www.capterra.ca/software/1084848/VirtualText> |
| en-GB | <https://www.capterra.co.uk/software/1084848/VirtualText> |
| en-IE | <https://www.capterra.ie/software/1084848/VirtualText> |
| en-IL | <https://www.capterra.co.il/software/1084848/VirtualText> |
| en-IN | <https://www.capterra.in/software/1084848/VirtualText> |
| en-NZ | <https://www.capterra.co.nz/software/1084848/VirtualText> |
| en-SG | <https://www.capterra.com.sg/software/1084848/VirtualText> |
| en-ZA | <https://www.capterra.co.za/software/1084848/VirtualText> |

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